This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Unintended acceleration occurred while pulling straight into a parking spot. Vehicle was going about 1 mph with foot gently applying the brake while coming to a stop. Car suddenly accelerated at what appears to be full throttle. Car jumped over concrete parking curb and rested on top of the concrete curb, coming to a halt. This sudden acceleration incident occurred on October 12, 2020.
Was moving slowly in traffic heading toward an intersection (around 15 miles per hour). When I tried to accelerate when two cars in front of me went through the intersection, my car zoomed to around 60 miles per hour (felt like the accelerator went limp). I pumped the power brakes and they would not hold (per Lexus because the car was going to fast for the air brakes). I went through an intersection and swerved around a car and was heading too fast in the lane of traffic that I was going to hit the car in front of me. I turned quickly into a parking lot looking for a place to crash the car because I could not stop it. A car approached me coming in the other end of the parking lot, and I slammed on the brake. When I did that the zoom went out of the car, and the brake held. There were 2 adults and 2 children in that car. (weather conditions were good during this driving period).
The contact owns a 2012 Lexus ES350. The contact stated that while attempting to enter a parking space, the vehicle exhibited an abnormal noise as the accelerator pedal traveled to the floorboard unusually. The contact was unable to stop the vehicle and crashed into a restraining wall. The contact was reported injured. The vehicle was towed to a dealer, but had not been inspected. A police report was not filed. The contact stated that he had not experienced the failure prior to the crash. The failure and the current mileages were 7,000.
- Burridge, IL, USA
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- Gibsonia, PA, USA