10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
31,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Lexus ES 350 body / paint problems

body / paint problem

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2013 Lexus ES 350 Owner Comments

problem #3

Dec 272019

ES 350

  • 45,000 miles

A D V E R T I S E M E N T S

The Lexus ES 350, was turning left onto side street within a sub division, and ran up the curb and hit a tree with the right front side of the vehicle. Significant damage done to the car, and so much damaged that the car has been totaled by insurance company. Driver unsure if vehicle accelerated on its own or just lost control. The greater issue or concern was not what caused the accident, but that the air bags did not deploy after the impact and the driver broke their nose and has been treated 3 times in er since crash. In speaking with repair shop, they informed me that there are 2 air bag sensors at the front of the car, and both are near the headlights. He was surprised that given the damage and impact of the collision (to right front of car by headlight, pictures attached), that the air bags did not deploy.

- Lombard, IL, USA

problem #2

Jul 122015

ES 350

  • 29,000 miles
While attempting to make a 3-point turn, I first backed out of a driveway onto the road, paused to check for traffic, shifted from reverse into drive and pulled forward and.started to turn to my left. As I did I experienced a loss of steering and brakes and the dashboard indicator lights all lit at once. My car drifted across the center line and I was unable to stop it from rolling to the other side of the road where it ended up perpendicular to oncoming traffic and only stopped when it hit an embankment. My car sustained front bumper and grille damage.

- Melville, NY, USA

problem #1

Oct 202013

ES 350 6-cyl

  • 20,000 miles
The vehicle was in an accident as a result of another drive jetting out in front. Car impacted at the front driver side, causing damage to the front bumper mount, hood and driver side quarter panel. Impact to the other vehicle was the rear quarter on the passenger side. Upon impact the airbags failed to deploy, onboard safety connect feature did not connect to confirm driver was ok and the sos button failed to work at the scene of the accident. This was reported to Toyota.

- Ashburn, VA, USA

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