really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,986 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Lexus ES 350 body / paint problems

body / paint problem

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2014 Lexus ES 350 Owner Comments

problem #3

Dec 222015

ES 350

  • 11,214 miles


I experienced a low speed sudden unintended acceleration of my 2014 Lexus ES350 for the first time on December 22, 2015. I was turning into a parking place where I live as I have done hundreds of times. As I was taking my foot off the acceleration pedal to starting hitting the brake pedal, the car suddenly accelerated. I heard the engine revving and I was taken totally by surprise. My reaction was to turn to the left to avoid hitting the wall in front of me while hitting the brake without any response from the car. I hit the wall with the right front side of the car and kept going for a little while until I somehow shifted gears. The car stopped and I put it on reverse. I again experienced the same situation on March 21, 2016 while parking the car at a different place. Fortunately, nothing obstructed the car so I was able to stop it before hitting anything - the override Toyota designed after all the earlier sudden unintended acceleration accidents worked this time. But this second incident confirmed to me that the first one will no longer be an isolated incident hence I'm filing this safety complaint so other Lexus owners learn about it.

- Houston, TX, USA

problem #2

Feb 142013

ES 350 6-cyl

  • 50 miles
Because of the government's efforts to increase mileage per gallon, auto manufacturers have reduced wind resistance to the extent possible. One of the ways manufacturers do this is by lowering the front fenders and the hood to the point where the driver can no longer see them. This makes it more difficult to park the car, make turns, and drive in general---far more dangerous to drive.

- Monroe Township, NJ, USA

problem #1

Mar 182014

ES 350 6-cyl

  • 693 miles
On 03/18/14 (morning), an independent mechanic inspected and concluded through testing that one of the engine motor mounts was broken/defective and needs to be replaced. I was present for the test and the mechanic walked me through each step and pointed out exactly what was happening and why. On 03/19/14 (morning), Lexus dealership denies anything is wrong with the motor mounts and cannot "replicate" the problem. On 03/19/14 (afternoon) I met with the Lexus service technician and we perform the exact same test as my independent mechanic. Although Lexus claims no repairs were done since they didn't find a problem, the test now shows the motor mounts as being in working order (magically) although Lexus denies nothing was ever wrong and nothing was repaired by Lexus, its apparent to me and my mechanic that repairs have been made by them to fix the problem without it being documented.

- Grand Prairie, TX, USA

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