This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Greetings, this message is being sent on the behalf of cheryl [xxx] & raymond [xxx] [xxx] 2015 Lexus GS350 [xxx] issue: Front passenger side seat: Seat heater/warmer ignited without being turned on and burned through the leather leaving a black burnt mark. While in motion on highway. I'm concerned that the seat can overheat and cause a fire. This is listed in vehicle history report. Redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Creedmoor, NC, USA
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- Creedmoor, NC, USA