The engine upon cold start up makes a rattling noise and is very loud. Lexus in September recalled the Lexus is 350 for the same reason and they said the car was unsafe to drive. However, I called Lexus customer satisfaction and they diagnosed it as the same issue at my dealership, but would not correct the problem. Also, back in March the vehicle smelt like raw gasoline, so I took it to the dealer and it was leaking gas in the engine compartment. The dealer told me due to the gas vapor, which is extremely flammable that the car could have exploded. However, Lexus would not cover this safety issue under warranty either. This vehicle has been a death trap from day one. It has also been recalled for the faulty gas pedal, brakes working improperly, other fuel line issues other than I mentioned, and even the windshield wipers.

- Athens, TN, USA