really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,341 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Lexus IS 250 brakes problems

brakes problem

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2012 Lexus IS 250 Owner Comments

problem #3

May 152013

IS 250

  • 23,000 miles


My Lexus 2012 Is 250 accelerated on its own, brakes did not engage after depressing them X2, and then I crashed into a truck. Air bag did not deploy. Reported to Lexus who assumed no responsibility for incident. Third party inspected car and downloaded black box. Report from Lexus stated that car was drive able and no issues were found. Car incurred $18,000 in damages and was not drivable at the time of inspection. Witnesses at collision shop will validate such. When speaking to representatives at Lexus to report incident I was told by 2 reps on 2 occasions that this has happened to other vehicles that were the same make and model. Disturbing

- San Diego, CA, USA

problem #2

Jul 162012

IS 250

  • 23 miles
When braking, or slowing braking and letting go, weird creaking noise Is made. Lexus Is aware of these issues but will do nothing to help even when car was still under warranty.

- Bradenton, FL, USA

problem #1

Oct 272014

IS 250 6-cyl

  • 17,000 miles
The contact owns a 2012 Lexus Is 250. The contact stated when attempting to shift into reverse and engage the brakes, the vehicle failed to stop and the contact had to shift into park. The failure occurred more than once. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000. The consumer stated when she stepped on the brake to start the vehicle and put the gear in reverse, the vehicle lurched backwards as she lifted her foot off the brake. She was unable to stop the vehicle with the brake. She threw the vehicle into park and turned it off. The vehicle was towed to the dealer, where they kept it overnight and ran performance checks. They did not find anything wrong and said it could have been the weather mat that was on top of the Lexus carpet mat. The consumer paid for the repairs, but did not state what they were. The consumer stated it was the second time, she experienced sudden acceleration. Updated 09/17/15

- Glen Cove, NY, USA

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