The contact's mother owns a 2013 Lexus Is 250. While the driver was attempting to park the vehicle, the gear shift lever was placed in park with the brake pedal depressed. Suddenly, the vehicle accelerated independently, drove over a curb, struck a tree, and struck a parked vehicle. The air bags failed to deploy. A police report was filed. The driver was injured and sought medical attention at the emergency room. The vehicle was towed to a collision center. The vehicle was not diagnosed and the repair was still pending. An unknown dealer was contacted and informed of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000. The VIN was not available.

- Lewisville, TX, USA

Takata recall. The contact owns a 2013 Lexus is 250C. The contact received notification of NHTSA campaign number: 18V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Lexus of riverside, 3150 adams St, riverside, ca 92504) and was informed that the remedy was on backorder for approximately two weeks. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Corona, CA, USA

While park at a stop light, the auto, third in line was impacted by a truck traveling 40-50 mph, no braking, and hit and run. My wife was alone in the car, which was driven into a pickup and subsequently into a Buick. Of the 12 airbags available, not one actuated, causing serious internal and external bruising with the seat belt and steering wheel impact. The drivers seat broke loose from its mounting, damage more than $50,000. In addition, a broken wrist resulted. Complaints to the local dealer concerning lack of safety from air bags went unanswered and comments from national office said the air bags were not supposed to operate. Since significant damage occurred, she Is afraid to ride in the vehicle as we consider it unsafe. I did not know who else to complain to and am adding this note to what will probably be a growing database. I could not provide the VIN, as the car has still not been repaired.

- Madison, TN, USA