really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
44,551 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Lexus IS 350 seat belts / air bags problems

seat belts / air bags problem

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2007 Lexus IS 350 Owner Comments

problem #15

Jun 092016

IS 350

  • miles


Takata recall it has been since May 2016 that Lexus knew that our airbag(s) had been recalled. We were notified with an update on June 9, 2016 that they would fix this but did not have a remedy yet. This was over 6 months ago and we are still unable to have passengers ride in the front seat of our car. This Is extremely disappointing and it Is not acceptable for a remedy to take so long to occur- even if the takata recall affected many vehicles.

- Raleigh, NC, USA

problem #14

May 232016

IS 350

  • miles
The contact owns a 2007 Lexus Is 350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Advance, NC, USA

problem #13

May 152016

IS 350

  • miles
The dashboard Is cracked, melted, and sticky. I had to cover it up with a new material for cosmetic reason. Also, value of the car decreased by $1000 dollars for the damage. Second, there Is a lot of creaking in the car. Third, the alternator died at 120,00 miles.

- Saint Cloud, MN, USA

problem #12

Aug 012016

IS 350

  • miles


Takata recall bought this car from carmax and was aware there was a recall for the airbags. We were told to contact the company and we could have them replaced at a Lexus dealership. Every time I go online to see if the airbags are available I get a message stating "recall incomplete, remedy not yet available. " I have been trying to get this taken care of since August, this Is now November. Getting fed-up!

- Cameron Park, CA, USA

problem #11

Jun 232016

IS 350

  • miles
Takata recall. The contact owns a 2007 Lexus Is 350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

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problem #10

May 292015

IS 350

  • 103,000 miles
Takata recall I am having issues regarding getting this fixed as well as my dashboard and doors as they are melting and cracking away after several attempts over the last year to get this resolved I still have gotten no response and it is only getting worse. It's becoming harder and harder to see when driving due to the glare from the dashboard and not to mention the fact that it is literally falling apart day by day.

- Orlando, FL, USA

problem #9

Feb 242016

IS 350

  • miles


Air bag light turned on after having the fuel pressure sensor recall fixed. As soon as I picked up my car that afternoon and turned it on the light was on when the light was not on before until after they fixed what was needed to be fixed. Now they want me to pay around $2500 I am a college student and can't afford that and have seen it is a problem with a lot of people. And the cars warranty won't cover it due to the 72 months or 70,000 mile warranty my car is at 80,000 I feel that there shouldn't be any problems yet like that.

- Merced, CA, USA

problem #8

Oct 292015

IS 350

  • 95,261 miles
The airbag warning light came off and on 3 years or so ago when I had started the car and sometimes while driving. When I brought the car in to the dealer the warning light was off, and the dealer checked but said they could not find the code. At the time my car was still under extended warranty. Now the light has come on again just as I was driving out after the car was serviced by the same dealer. They checked the code and said I needed to replace the airbag wiring harness for $2,798. The dealer offered to pay half of the cost since I am no longer covered by the extended warranty but since this issue causes the airbag to not deploy in case of an accident I feel that the full cost should be covered by Lexus, and a recall done for all the models affected...updated 12/03/15

- Belmont, CA, USA

problem #7

Mar 292015

IS 350 6-cyl

  • 69,000 miles
Started the car this morning 3/29/15 and air bag light came on. Drove to store and came back light still on. Got home light still on. Went to auto shop gave me a code of B1861 SRS driver side knee air bag. Sounds very dangerous and im afraid that the air bag wont deploy during an accident......updated 12/03/15

- Buena Park, CA, USA

problem #6

May 012014

IS 350 6-cyl

  • 105,000 miles
The dashboard panel has deteriorated to the point that it Is soft, tacky, and a significant glare Is reflected onto the windshield reducing a driver's visibility. The deterioration continues to worsen spreading throughout the dashboard where the passenger airbag Is enclosed.

- Houston , TX, USA

problem #5

Aug 252014

IS 350

  • miles


My 2007 Lexus IS250 dashboard has sticky/melting issue. While driving during summer hot day in Texas, the melting dashboard generates light reflection on windshield makes me difficult to see the front objects. It also makes me feel unsafe because airbags just under it. Not sure airbags get deployed in the right time or not if an accident happens. Lexus should recall dashboards.

- Southlake, TX, USA

problem #4

Jul 062014

IS 350 6-cyl

  • 71,000 miles
The manufacturer needs to recall the dashboard in these vehicles, they become very shiny and sticky in the heat and causes extreme glare while driving. I am worried about how the vehicle safety will be affected by such a sticky surface covering the air bags. Lexus dealership was of no help, this needs to be a recall!

- Sacramento, CA, USA

problem #3

Jul 052014

IS 350 6-cyl

  • 68,000 miles
Took car to dealership due to shiny and sticky dashboard. Was told this Is a known problem but will not repair under good will since warranty has passed. Dashboard Is extremely sticky, will this cause air bag problems during an accident? the shiny surface also reflects and makes driving difficult in sunlight.

- Salinas, CA, USA

problem #2

Jul 012014

IS 350 6-cyl

  • 93,000 miles
Dashboard is sticky and shiny, I complained to the dealership but they did not repair the defect. Dealership stated they have seen many of the same model vehicle with the same problem, but Lexus has not issued a recall. I feel this material is hazardous as it makes driving difficult since it causes a strong glare.

- Rio Linda, CA, USA

problem #1

Dec 132013

IS 350 6-cyl

  • 64,000 miles
I was involved in a crash while driving my 2007 Lexus is on Friday December 13, 2013. I rear ended a Toyota sequoia truck. My car sustained heavy damage, yet the air bags failed to deploy. The air bag sensor at the front bumper was destroyed in the crash. I have never had any damage to the vehicle before this accident, and no repair work has been performed on the car other than routine maintenance and recall repairs.

- River Ridge, LA, USA

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