Around the middle of the month of January of 2022, I discovered that my 2016 Lexus RX350 has massive oil leak from timing chain cover. Thompson Lexus dealership confirmed this oil leak. This leak not just happened, but it has happened long ago at least 6 months prior to the time that I discovered based on old oil dirty debris deposits and paints popped out and rusted caused by prolong oil on the frame. The reason that did not detect the oil leak right away was that I have almost not used the car at all for the past two years due to Covid situation. Second, I have parked my car on my lawn, so that could not see oil drops. Third, I put my trust on Lexus and Toyota products, so I have not inspected for oil leak periodically. This oil leak has soaked many parts of the engine, frame, electrical connections, and possibly other moving parts such pulleys and belts. This can potentially create smoke or fire hazard and belt and pulley slippery which can lead to accidents. At the time of the oil leak, my car was under 54,000 miles and under 6 years, so it was still under powertrain warranty with is 6 years and 70,000 miles. I have contacted Lexus several times regarding this matter. I told them about location of the oil leak and when oil started leaking, my car was still under powertrain warranty but Lexus refused to pay for the timing cover repair. After doing research on RX350 from timing chain cover, I have found out that a lot of Lexus RX350 has developed oil leak from timing chain cover since year 2009 or 2010 model to 2016 year model. Some RX350 developed timing chain cover oil leak from a few thousand miles of first use to 38,000 miles. Lexus was aware of the problem, but completely ignored and failed address the problem and issue a recall.

- Philadelphia, PA, USA

I was on my way in car from home (bridgewater NJ) with my daughter to drop her for volleyball practice in hillsborough NJ. About in 7-10 mins drive, my daughter and I smelled smoke coming from the ac vent and also noticed smoke from the front hood. I immediately pulled the car to the shoulder. There were no signs of alert indication on the dashboard. I turned the engine off and turned on the hazard lights. When I got off the car, I immediately opened the front hood and saw the fire between radiator and engine cylinder block. I immediately called 911. My daughter called her mom saying our car is on fire. My wife suggested my daughter to video tape this. While my daughter was video tapping this event, the 911 responder suggested we get in a safe distance from the car and that the fire responders are on their way to this incident. We immediately got to a safe distance. Within 5 minutes from the call, the fire chief arrived and blocked the traffic. By this time, the fire spread to the driver and passenger area. We heard the airbags and tires exploding. The fire trucks came and the fire fighters started to extinguish the fire with water & foam. The car had completely burned to total loss. Please note my daughter, 14 year old and I are in complete shock and traumatized with this horrific incident. My daughter is having nightmares from this and we are scared with this event.

- Bridgewater, NJ, USA

This car experienced an unintended acceleration at the top of my driveway while being put into park. The car took off and hit the center posts of the two car garage and only stopped because it was caught on the supports in the foundation. We had experienced this sudden unintended acceleration several times during the first year we own the car when we were getting onto the highway. We did report it when we brought the car in for a service, they were aware of the complaint but at that time there was no remedy for the computer slash transmission issue. I was parking the car at the top of the driveway, my foot was going on to the break and the car unintentionally accelerated and flew through the air into the center post of a 2 car garage. I luckily was not physically injured but was emotionally distraught. It took down both garage doors and the center pillar all of which had to be rebuilt and replaced.

- Mattapoisett, MA, USA

First problem with electrical was when the navigation screen went completely blank while driving during broad daylight. Don't know the date of this incident. Thought it was a reboot by enform. Thought nothing about it. On 12/21/2017, check electric brake warning light came on when I started my car in the morning after it had been sitting all night. Took into the dealer. Dealer could not find any problem with it or any error codes indicating any problem. They reset the error light. On 4/23/2018, I stopped for a stop sign at about 12:30 pm, nothing happened when I tried to accelerate at which point I noticed I had no lights on anywhere on my car. It was dead. I was stuck in the middle of the road and was unable start it after a couple of tries. Called for emergency service, let Lexus dealer know my car was going to be towed to them, and sat for about 15 minutes when a gentleman came along before emergency service rep got there. He was able to start the vehicle. Took to dealer and was told after 4 days that they could not recreate the problem. Am now driving it, but afraid something else may happen.

- Fair Oaks, CA, USA

Auto accident / other driver fault- 20 + miles per hour in motion front end collision/ impact. Frame damage to both sides of SUV. Total 3 passengers. No airbags deployed on front driver. No airbags deployed at all.

- Oviedo, FL, USA

"takata recall" there is some sound from the car when ever I turn on my air conditioner and when I filed a case they are saying its design characteristic, where as there is no such in their previous designs or other models and its very irritating and disturbing while driving the car which makes me to disturb a lot

- Pacifica, CA, USA