This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2019 Lincoln MKZ check engine light came on. The repair shop said coolant was leaking into #3 cylinder from cracks in the engine block. Per alerts the shop receives from Ford, this is a known issue and there is no way to repair this issue. The engine will need to be replaced. My powertrain warranty ended 4 month earlier. My car has 45,500 miles on it. I talked to the dealership and they advised calling Lincoln directly. I call Lincoln and they confirmed this is a known issue. I was told that my car didn't meet the out of warranty criteria to receive any assistance to replace the defective engine. They wouldn't tell me what the parameters are and said I would need to pay the full cost to replace the engine. My understanding from the shop is they see many Escapes and MKZ with this engine issue but never seen one with this low of mileage. Lincoln told me to keep my replacement receipts in case there is a recall. I
On models 2017-2019 Lincoln mkz-??s there is a tsb known issue for coolant intrusion in the cylinders. I need an engine replacement. This should be a recall in these cars
- Monroe Twp , NJ, USA
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- Affton, MO, USA