TSB Document:

Affected Component: STRUCTURE:BODY:DOOR

Summary
Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. � The driver side power window does not operate. � The door does not open when using the advanced keyless system. � The warning lamp stays ON even after the ignition switch is turned OFF. � DTC B10E7:17 (START STOP UNIT, IG1 Relay Circuit Malfunction) and DTCs related to communication errors may be stored in PCM memory. � Engine no start due to battery discharge. � Clicking sound from throttle body.The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door. In low ambient temperatures, the door harness hardens. If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.

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Date Published
AUG 24, 2020
NHTSA TSB #
10179083
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