NHTSA — Wheels Problems

3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Mazda CX-5 wheels / hubs problems

wheels / hubs problem

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2013 Mazda CX-5 Owner Comments

problem #3

Jul 012020

CX-5

  • 104,000 miles

A D V E R T I S E M E N T S

Bought my car with 40K miles on it from a Mazda dealership in Aurora Colorado in 2017. I'm at 106K now and I thought I needed wheel bearings on the front driver side tire. Turns out it's the drive train and a transmission failing. My vehicle hums on the front driver side when I accelerate. This issue began just over 100K miles.

- Aurora, CO, USA

problem #2

May 082017

CX-5

  • miles
I have had continuous issues with all four of my wheel bearings. After one went bad, I had to replace it. Two weeks later, I had to replace a second one, and then the final two wheel bearings had to be replace only a week after that. Upon taking it to one mechanic, I was told that this is a frequent problem with the Mazda Cx-5, and they get a lot of owners that come in to repair this issue. I did some research on my own, and realized that what the mechanic had told me was true. Apparently, a lot of Mazda owners are having this issue. I called up an official Mazda service center to inquire about this and the service technician had told me that they even get brand new cars (Cx-5) with low mileage that are having the same problem, so it's not a mileage issue. They're constantly replacing the wheel bearings for the Cx-5, regardless if the vehicle has low or high mileage. Unfortunately, my car is now out of warranty, so to replace each wheel bearing, it has cost me about $500 for each one. That is $2000 in repairs fora problem that seems to be very consistent with a lot Cx-5 models. I have owned other cars with three times the mileage without having such an issue. I think, perhaps, Mazda should look into as a recurring issue across the board with many Mazda owners. This sounds like a manufacturer defect that is of no fault to the owner. Perhaps Mazda should consider releasing a recall for this defect.

- Liverpool, NY, USA

problem #1

May 212015

CX-5

  • 28,000 miles
I first started hearing this screeching noise back in May 2015, after which I took it to the dealership thinking whatever it was could be covered under warranty. They came back saying that it was due to not having any rear brake pads left and my rotors were severely damaged. Unfortunately, this was due to normal wear and tear and not covered under warranty. After fixing this, in August 2015, I started to hear the noise again. Took it back to the same dealership complaining about the same noise. This time, they stated that it was my front brake pads. Got this fixed as well. Now it is September, and I hear the same exact screeching noise as I heard in May. I decided to have it checked at another dealership but unfortunately, due to how the prior dealership used an air impact wrench to put on my wheel locks, they were not able to remove them. It actually stripped the key and now I am stuck with another problem to fix. While there, we asked if this might be the reason behind the screeching that we hear, but the mechanic stated that there is a service bulletin out on the rear calipers, etc and to fix it if a customer complains. Now my complaint is how is a customer supposed to be aware of this if it is not made known to us...and instead, the dealerships trick us into repeatedly returning to have it checked, taking time out of our busy work schedules. I also don't agree with at only 30K, I had to have all my brake pads changed already! all the other cars I've had, I did at around 50K.

- North Brunswick, NJ, USA

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