really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,233 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Mazda CX-5 seat belts / air bags problems

seat belts / air bags problem

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2014 Mazda CX-5 Owner Comments

problem #3

Aug 042016


  • 0 miles


Purchased my vehicle new Jul 2013. The following problems were all reported to Mazda dealership, some reported as separate complaints, some repaired, some minimized/dismissed. 1. lift gate latch/operation does not always close properly to engage lock. Must often be slammed hard several times to close/lock, ongoing since purchase. (minimized/dismissed by dealer) 2. passenger side airbag indicator light states that the passenger seat is not occupied when it is, ongoing since purchase.(minimized/dismissed) 3. suspension. Car is easily rocked back/forth by my young children, ongoing since purchase. (minimized/dismissed) 4. passenger seat belt would not engage. Repaired, under warranty. 5. driver N passenger window clicking/popping noise. Driver side window regulator replaced, under warranty. Separate complaints filed: 6. fuel odor in cabin and leakage onto ground. Dead spots on grass, stains on driveway. Unable to locate problem, replaced sensor, under warranty. Still having intermittent problem. Under investigation by Mazda corporate. 7. rear brakes; premature uneven wear, no light indicator, inner pads wore to 1mm and outer pads wore to 4mm, rotors at 10mm. Front breaks at 8mm; unknown if uneven wear. Squealing, grinding intermittent noise began abt 35K mileage mostly while driving not breaking, and increased in noise level, duration, and occurrence at abt 40-45K miles. There is a tsb 04/005/15 but for East coast conditions. Initially dismissed, minimized, ignored by dealership. Mazda corporate paid for diagnostic but says its normal and not under warranty, 8. powertrain: The instrument panel stays on after shutting off the engine. Then car beeps when I open the door and I cannot lock it. After leaving car like this and returning to vehicle I have had to have roadside come to recharge dead battery. Told to chng key battery. No help

- Fresno, CA, USA

problem #2

Jun 032013


  • 1,000 miles
Since my car was new, I have had a recurring problem with the passenger airbag sensor indicating that the passenger seat is not occupied when in fact there is an adult passenger in the seat. Since the problem is sporadic and I haven't been able to recreate it for the Mazda mechanic, Mazda says nothing is wrong, but there is clearly a problem that is potentially serious. Most recently I have noticed that the problem occurs shortly after starting the engine, after the airbag system has gone through its initial check and the light has gone out. It may then come back on and will remain on for the duration of the trip with a passenger seated the entire time. I saw the recall today of Nissan for what sounds like a very similar, if not identical, problem. I am extremely concerned that in the event of an accident, my passenger would not have airbag protection.

- Pittsburgh, PA, USA

problem #1

Nov 112013

CX-5 4-cyl

  • 2,700 miles
Vehicle collided into tree with significant front-end damage but driver side air bag did not deploy. Driver was wearing seat belt and was unharmed.

- Tampa, FL, USA

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