Mazda TSB #09-030-19-3598

2014 Mazda CX-5

TSB Document:

Affected Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE

Summary
Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for the recall were chrome-plated, which is smooth and may cause a shortage of oil film to the stay damper rod. The squeak noise occurs due to the friction between the gas sealing and the damper rod when opening and/or closing the liftgate.

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Date Published
JUL 29, 2019
NHTSA TSB #
10163386
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