NHTSA — Vehicle Speed Control Problems

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
2,614 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Mazda CX-5 engine problems

engine problem

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2019 Mazda CX-5 Owner Comments

problem #8

Sep 282022

CX-5

  • miles

A D V E R T I S E M E N T S

After purchasing this vehicle I started noticing that as I accelerated from a stop the transmission would shift hard into 1st gear and 3rd gear. This is also occurring during deceleration as if the car brakes I'm stages due to the downshifting hard. The dealership has refused to look into the issue. They have refused to add the notes to my vehicle records in effort to avoid accountability.

- Chicago, IL, USA

problem #7

May 032022

CX-5

  • miles
Tuesday, 5/3, I was parking my car in the New Leaf Grocery parking lot in Aptos, CA. I pulled into the lot and made slow right into an available space. I had my foot on the accelerator, tapped down on it gently to ease into the space. My car lurched forward at such high speed that I was unable to remove my foot from the accelerator. I swerved to the right as the car went over a partition and hit another parked car on the other side of the partition. My airbag did not activate. I've replayed the experience in my mind and tried convincing myself that this could have been a matter of human error on my part. I am beyond convinced that what I experienced yesterday was a case of sudden unintended acceleration. I am concerned and afraid to drive my car now. Had circumstances been different, someone could have been killed. Had I not swerved right, I was headed to crash into a building. I called 911 and since no one was hurt there was no Police report. To address questions set-out above: Speed control (sudden unintended acceleration) and air bag failed My safety and the safety of others was put at risk As of yet the problem has not been reproduced however there are a great number of reports related to unintended acceleration (however not acknowledged as a problem by Mazda) I plan to have my Mazda inspected by a local dealership service center There were no warning messages or symptoms in advance of the incident occurring I've owned my Mazda for 3 years and never experienced anything like this. I have never had a car accident to date.

- Aptos, CA, USA

problem #6

Feb 122022

CX-5

  • miles
On interstate 90 while driving at 75 mph under cruise control I passed an 18 wheel truck on a curve. With no cars in front and two following, the car without warning braked heavily and control screen flashed warning BRAKE. The car immediately behind braked and veered on the bearm to avoid me. I stepped on gas to override the brakes and avoid an accident.

- Spokane, WA, USA

problem #5

Jul 182021

CX-5

  • 17,000 miles

A D V E R T I S E M E N T S

The contact owns a 2019 Mazda CX-5. The contact stated that on five separate occasions, intermittently there was an abnormal grinding noise detected underneath the hood. The contact stated that while driving 65 mph, the vehicle inadvertently decelerated to 20 mph. Additionally, while accelerating the vehicle slowed down without warning. The vehicle was taken to an independent mechanic where no codes had been detected. The vehicle was towed to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed nor repaired. Additionally, the vehicle was towed to Sport Mazda North (400 N US Hwy 17 92, Longwood, FL 32750, (407) 339-4777) where they were unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17,000.

- Longwood, FL, USA

problem #4

Apr 192019

CX-5

  • 15 miles
Vehicle display on dashboard, steering wheel, shift console, audio controls, seats adjustments are not illuminated. The letters and numbers are not lighted. Unable to know which buttons to push because printing is so small and many controls are grouped too close together. Mazda CX5 owner's manual is for all Mazda models. There is no indication as to what feature is included on my car. This car lacks lighted display and contains small letters/numerals whileparked, moving or driving in day or night; Mazda dealers in two different towns report unable to improve situation "that's how it is".

- Camarillo, CA, USA

problem #3

Feb 012020

CX-5

  • 2,100 miles
Mrcc (Mazda radar cruise control) will unexpectedly decrease vehicle speed when in a turn even if not following another vehicle. Speed decrease happens regardless of vehicle speed. Amount of decrease is severe depending on "sharpness" of the turn, but will happen even on gentle sweeping turns on an interstate highway. Behavior is reproducible during all variety of driving conditions.

- Richland, WA, USA

problem #2

Nov 252019

CX-5

  • miles
On Monday, November 25, 2019, as I was approaching my home, I activated my garage door opener and the garage door opened as I pulled into my driveway. I stopped the car, a 2019 Mazda Cx-5, in the driveway, placed it in park, got out of my vehicle and entered the garage. While in the garage for approximately 2-3 minutes, I turned around to see my 2019 Mazda Cx-5 accelerating toward me. The car rolled until it hit the washing machine and dryer. I managed to avoid getting pinned but not before the car ran over my foot. I managed to squeeze past and enter the vehicle placing my foot on the brake and putting the car back in park.

- San Diego, CA, USA

problem #1

Jul 032019

CX-5

  • 1,800 miles
Car accelerates by it self from standing stop.pulling out of parking stall shifting to drive car accelerates till I press brake twice. Then after slowly driving over speed bump car accelerated up to 25 to 30 mph till I pressed brake twice. Car new has 1800 miles

- Chino, CA, USA

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