Mazda TSB #DRW27
2019 Mazda CX-5
TSB Document:
Affected Component: EQUIPMENT
- Summary
- On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 passed through Hiroshima and Hofu, Japan, and might have been exposed to misty seawater caused by a heavy wind. The sampling inspection revealed that the chrome plated window moldings of certain vehicles became rusty due to seawater mist. All of the potentially affected vehicles have been rinsed with fresh water prior to shipment. OUTLINE OF REPAIR: If the vehicle has a port hangtag with direction to repair a chrome molding, but does not show DRW27 in eMDCS Warranty Vehicle Inquiry, please contact Dealer Recall Help on MXConnect > Warranty. Look for a hangtag placed in the vehicle by the port. If one is found and the vehicle displays DRW27 in eMDCS, inspect the affected molding(s) and perform a secondary cleaning with polishing compound. If any rust or pitting is still present, replace that affected molding(s) with new parts(s).
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