really awful
Typical Repair Cost:
No data
Average Mileage:
8,800 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
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2016 Mazda MAZDA3 body / paint problems

body / paint problem

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2016 Mazda MAZDA3 Owner Comments

problem #1

Jun 132018


  • Automatic transmission
  • 8,800 miles


"Warranty Not Honored – Gainesville/Davis Mazda is a rip off. Consumers Beware!"

Took our Mazda 3 into the Mazda dealer in Gainesville for service as we had a problem with water leaking on the floorboards, carpet, windshield, seats, and truck/spare tire compartment after a heavy rain... and there's a lot of rain in Florida. The car is 2 years old, with only 8,800 miles...and in tip-top shape cosmetically...and has never been in an accident. It is cared for and still under warranty. The water leakage problem started some 5-6 weeks ago... …and has caused mold to appear in various places throughout the interior. I feel sick when I drive the car. The service manager at the Davis Mazda dealership... located on main street in Gainesville, FL, told me that they could not fix the car, nor could they even look at it until I paid to have a diagnostic fee to determine if the water leakage was covered under the warranty. Really? They want to charge me to examine the car for an obvious defect that is causing water to leak into to the interior of the car. What a rip off. I called the Corporate office and they gave me the same run around. There are numerous people complaining about this same problem on the Internet... so I am sure that Mazda is aware of it. Go elsewhere to buy a car. My advice is to stay away from the Davis dealership period... horrible customer service... and a rip off. Mazda does not honor its warranty. Shame! We will be trading our water-logged Mazda in and will never buy or own a Mazda again. These cars are junk. Consumers beware. Stay away from this dealership and away from Mazda. I'm stuck with a soggy car... and mold growing on the interior. The service manager told me there was water on the floorboards, water in the truck where the spare tire is located. Yet told me that I had to pay a fee to have the care evaluated. No way. I will say this… the mold…It is negatively affecting my health and I start coughing every time I drive the car... There are numerous complaints about leaky Mazdas on the Internet. Yet they are telling me that they will not fix the problem even though the car is still under warranty. Ridiculous. I am very mad... and just wanted to pass the word on to some of you higher ups. Corporate was absolutely no help...Mazda could care less about people. Mazda is all about the almighty $.

- Tim F., Gainesville, FL, US

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