TSB Document:

Affected Component: EQUIPMENT ADAPTIVE/MOBILITY

Summary
On certain 2014-2016 Mazda3 vehicles, the Mazda Connect touch screen in the center display may not accept touch commands properly or may operate by itself (ghost touch). The ITO (Indium Tin Oxide) film of touch screen may be corroded due to moisture, which may adhere on the lens of touch screen during the cleaning process at the plant. The corrosion may allow the electrostatic capacity to vary without any input, causing the malfunction of touch screen.

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Date Published
OCT 09, 2019
NHTSA TSB #
10166854
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