This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A few weeks ago the following error message popped up on my dashboard: -??Airbag Malfunction. Have vehicle inspected-??. This message came and went intermittently whenever I had a passenger in the vehicle. I scheduled and appointment at my local Mazda dealership service center and in the meantime looked up the issue and found that it was extremely common and caused by a design flaw where the wire harness to the seat airbags was too short causing eventual failure. The issue was so prominent that Mazda even issued a service bulletin on how to fix it which included replacing the wire harness and adding extra security clips to help prevent future failure. So I get my car to the service center and after looking at it they confirm this exact issue, say it is not covered under any extended warranty and tell me that it will cost approximately $1,000 to fix (diagnostic, parts plus labor). I asked how a safey issue such as an airbag not deploying isn-??t covered and they reaffirm that it is NOT a safety issue and that there is no recall for it nor would it fail inspection with that error message. They also did confirm that in the event of an accident that airbag would not deploy while that error message was showing. I am at a loss right now and am not sure what to do as I cannot afford a $1,000 fix and am very confused as to how this design flaw for what I believe to be a safety issue is not covered under a recall.
I believe I still have a takata air bag installed in my car. When there was an original question, Mazda only inspected the airbag. Is it ok and safe for me to continue to have the takata air bag or should it be replaced?
Suddenly there was a error saying airbag system has malfunctioned in the middle of my commute. And it has been reoccurring. And I haven't heard a peep from the dealer.
"air bag system malfunction, have the vehicle inspected" new vehicle 4/14/2019! once while turning in parking lot on 4/17@151mi, two other times 30-35mph on 4/25@458mi and 4/29@551mi on odometer. On all occasions 2+hrs of drive time there were 4-6 stops. At other times under an hr with 1 stop no problem. I had no passangers so no other seat belts were in use when I got the warning. But, on 2 other occasions when I had a front seat passanger wearing their seatbelt doing the above no warning at all.
Got alert regarding air bags while driving. Also rear mirror fell off the plastic casing while driving on freeway. They both happened at different instances. But both happened when I was driving freeway and scared me. Took into Mazda dealer and they said that both were known issue and airbag issue is unannounced recall.
A D V E R T I S E M E N T S
- Lake Ronkonkoma, NY, USA