NHTSA — Visibility: Windshield Problems

6.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Mazda MAZDA6 windows / windshield problems

windows / windshield problem

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2014 Mazda MAZDA6 Owner Comments

problem #2

Apr 112014

MAZDA6

  • 19,000 miles

A D V E R T I S E M E N T S

Went to work like any other day, when I returned to my car I noticed a 1ft+ long crack on the windshield. Took the vehicle over to my local Mazda dealer, and was told it was caused by a debris hit. I did not see or hear anything hit my windshield that day, and did not see any cracks after I parked the car. Filed a claim with my insurance and the auto glass company I was working with, as well as Mazda, told me that the windshield was on backorder with no eta available. After about over 2 months of waiting, and the crack becoming over 2ft long and splitting. The windshield finally came in and was replaced. Not even 2 weeks later, did this new windshield gain another 1ft+ long crack. This time I saw the debris hit, but it did not hit at high speeds or have a hard impact. This leads me to believe that the design of this windshield can be easily damaged and/or is prone to cracking. Will now have to go through the process of waiting for a new windshield again, which will allow this new crack to become even larger.

- Pleasanton, CA, USA

problem #1

Aug 192013

MAZDA6 4-cyl

  • 8,000 miles
A small rock struck the windshield and chipped it with 1 inch cracks around the dent at 6pm. By 6 am the next morning the windshield was cracked from the left edge through the chip and to the right 18 inches. By the following day the windshield was cracked more than two feet. Mazda did not have any replacement windshields in the U.S. at this time (August 19th) and I was informed that they would not have until August 30th. As of September 12th a replacement windshield still hasn't arrived at the dealership. The windshield repair company stated that there were several 2014 Mazda 6's with broken windshields awaiting replacement due to delays in resupplying them. The windshield is now cracked approximately 50% across.

- Pinson, AL, USA

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