My "infotainment" system was experiencing ghost touching. In other words, the touch screen in the car that controls everything from radio to bluetooth to settings for safety features such as braking assist and automatic sensor wipers would completely go crazy and select/unselect features in the touchscreen. Sometimes it was one touch at a time (ie, change the radio station). Over time, and the more humid it was outside, I would have drives where every time the car was under 10mph, the touchscreen would go berserk. The car does have a feature where you cannot change settings when the car is going faster than 10mph, so thankfully this could not happen continuously. I had many instances where I would be braking to stop at a red light and the volume of the radio would go up so high that you would immediately cover your ears. (I keep radio at volume 10-15 and go to 30 when I want it really loud, it would go to 50 or more by itself). Obviously this is not good when you are at 10mph and still coming to a stop with a car in front of you. The first time it happened, I was so unaware that I immediately slammed on the brakes to a complete stop and the car behind me barely missed hitting me. Other instances involved the ghost touching turning off the "brake assist" option in the settings and turning off the "rain sensing wipers" feature all while driving. I would have to wait until my destination, then turn off the car and then turn back on to turn these safety features back on for the next drive. Obviously this is not good safety, when these safety features turn off during a drive. It got to the point I would not drive my kids in the car anymore. The Mazda dealer did not understand what was happening, but a quick Google search shows this issue for 2017 Mazda 6 and 2014-2016 Mazda3. Thats alot of cars and the only fix is to replace the touchscreen. I replaced mine in the summer of 2021 and paid well over $900. This needs to be recalled to prevent future issues for owners.

- North Wildwood, NJ, USA

Please see https://static.nhtsa.gov/odi/tsbs/2019/MC-10166895-0001.pdf PARTS AND WARRANTY INFORMATION SSPB6 I, and many other Mazda6 owners, have this exact problem which prevents cell phones from being able to connect to the car's Bluetooth. As a result, drivers can not follow the law, i.e. All Maryland drivers are prohibited from using a Cell Phone without a Hands Free Device while operating a motor vehicle. This impacts my safety and the safety of others. On 8/12/21 Mazda referred to this as GHOST TOUCH and quoted $1,250 to fix it. I believe Mazda should cover this repair as they did with the Mazda3's. Can you please help me?

- Cabin John, MD, USA

Mazda Infotainment system operates without user input, "ghost touch" issue reported. Automatic input causes volume to turn to loudest setting, re-routes navigation, dials phone numbers through connected USB and bluetooth devices, all with no user input to the touch screen or control knobs. System can not be turned off, ghost touch issue turns system back on without user input. Severe safety concern due to distraction, navigation error, damaging uncontrolled high volume of stereo while driving.

- Arlington, VA, USA

The infotainment system is experiencing problems of operating by itself (ghost touch) similar to the hazard experienced on certain 2014-2016 Mazda 3s.

- Tracys Landing, MD, USA

Ghost touch: My vehicle has the same "ghost touch" problem described in NHTSA id number 11375393. Functions on the touch screen randomly activate themselves. This occurs both while driving and while stopped. It is difficult to cancel these random actions, and it is distracting to deal with this problem while driving. I first noticed it around 32K miles, which is about 15K miles ago, and it occurs a few times a week.

- Griffin, GA, USA

Ghost touch- radio/audio center randomly switches modes, stations, functions and will access phone contacts via bluetooth and make random voice calls. Once connected, it is very difficult to disconnect. Often times the call will be repeated several times. This occurs both while sitting still or when driving. It is very distracting to try to disconnect random voice calls while driving. The steering wheel buttons are not effective in trying to disconnect. You must cancel the call on the actual phone in violation of hands-free laws in the state of Georgia.

- Martin, GA, USA

Main wiring harness near engine coils chewed thru by rodent while it was parked in the city. One wire was completely cut and another nearby wire was chewed. These wires cary high voltages and can cause fire if shorted. This wiring harness may contain soy based products which can attract rodents. This car engine cover has enough room for robent to get inside and make their home near the wires. The white fibers materials you see in the image is from the engine cover insulation that rat removed from cover.

- La Palma, CA, USA