hardly worth mentioning
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
50,182 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercedes-Benz C300 electrical problems

electrical problem

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2010 Mercedes-Benz C300 Owner Comments (Page 1 of 2)

problem #38

Dec 052016


  • 135,000 miles


My 2010 Mercedes C300 has a faulty electronic steering lock fail-which left me stranded sitting in the park lot about 30 minutes from home. Car would not start I tried to start my car and nothing happens. When I turn the key to on nothing lights up, no crank, no clicks, no windows and no radio. I would lock and unlock with the remote but that was about it. I tried jumping and I tried both keys still nothing happens when I turned the key. Steering wheel was locked and gear stuck in park. Had to have it towed to the mb dealership to have the steering lock and key replaced and ending costing $1,124. I have read that this has happened to a whole of mb's and should be a recall. I mean really we pay to have a quality car and so far my mb has had a stinky ac that mb could never figure out how fix, taillight recall, found oil leaking from oil centerfuge cover that cost $199.62 but yet it still leaks oil., currently waiting for the takata airbag inflator recall from April 2016 and today is Dec. 2016. Very disappointed in Mercedes and will not be purchase again nor will I recommend to anyone. Even the service at the dealership has gone down. Quality and customer service is not what it use to be.

- Hutto, TX, USA

problem #37

Nov 012016


  • miles
Over the ownership of this vehicle I have had to replace several electrical components. These include more than I have time or space to list them, but the latest is now the comand buttons on the dash board which no longer function. I was told ican have this fixed for the low price of $2,000 to replace the entire system.

- Maryland Heights, MO, USA

problem #36

Nov 112016


  • 62,000 miles
Came home parked the car and after 5 mins. Had to go somewhere try to start the car, no power at all, ignition wont start. Radio works, lights work remote key works opens and locks the doors. But will not start. And steering is locked also, I did a little research and found out a lot of people having the exact same issue. I believe it should be covered by recall.

- West Springfield, MA, USA

problem #35

Sep 182016


  • 82,000 miles


Car was operating fine when I got home around noon parked on the street outside my house, at 2pm I was trying to leave. While starting the car the warning showed up on my dash stating "remove key from the ignition". called aaa to ensure that the battery was ok. Aaa showed up and inspected the car. Battery was up to standards. Mechanic said to use a spare key to test out the issue. Grabbed a spare key and the same warning showed up on the dash. Mechanic said that I need to take the car to the dealer and get my eis system replaced and a steering column. Took it to the dealer, and they told me the same thing. Here you go, final bill $1,600 out the door. Make this a recall item if everyone is having this issue.

- Huntington Beach, CA, USA

problem #34

Sep 032016


  • 48,000 miles
Took car for routine service at local mb dealership on 9/3/16 and was told both front parking lamps/lights are not working, further informed that it is not simple light bulb blow out but something has caused the whole molding/casing holding the light has melted and the entire assembly will have to be replaced. The service adviser stated that he has seen this type of problem before with this type of vehicle. I am not a technical person and can forward email and the details of issue as provided by dealership. I consider this serious safety and fire hazard and wanted to know if this problem has been reported to you before by consumers or by the manufacturer Mercedes Benz. Mileage on form is approximate

- Mclean, VA, USA

problem #33

Aug 062016


  • 63,000 miles
Vehicle was stationary on the side of a highway due to a low tire pressure warning. Vehicle was turned off. Minutes later, attempt was made to turn vehicle back on. Vehicle did not turn on (engine did not turn). Vehicle was towed to home where same phenomenon occurred, vehicle did not turn on although key was inserted and ignition switch rotated, engine would not start. Vehicle was towed to dealership, where it was repaired: Faulty electronic steering lock (esl) and electronic ignition switch (eis), sum was about $1,600. All web information points to a common problem and may pose safety hazard, especially when trying to avoid unsafe situations, such as parked alongside a highway where cars speed by at approximately 65 mph. Issue is known and Mercedes Benz fails to acknowledge premature failure of ignition components.

- West Covina, CA, USA

problem #32

Jul 202016


  • 110,025 miles


Car wont start, replaced battery, common issue with C300 told by the dealership it would cost $1332 for steering lock to start 5.0 includes if needed to cut out lock pin

- Teaneck, NJ, USA

problem #31

Jun 212016


  • 49,000 miles
After I turn the car off, the front left light on the top continues to stay on. If I move the knob back and forth slightly, then shuts off, at least for a while. I just had to deal with a dead battery yesterday when I was getting ready to leave work. From what I have recently researched, this is a common issue among this model. Has a recall been made for this" will this cause any other issues with the vehicle? if it is a shortage in the electrical, am I in danger of the vehicle not reacting appropriately while driving at night or at a higher speed on the highway? is there any risk of it catching fire? there is also a sensor that needs to be replaced. I am not that car savvy, but I believe it may have something to do with fuel injection or something filtering properly. Is that another common issue"

- South Bend, IN, USA

problem #30

May 132016


  • 77,000 miles
My passenger side light (upper eyelid) comes on after I have turned off the ignition switch. Also rear brake light.I go in side to work and some tells me my lights are on.finally one Saturday I wake up to a dead battery. I don't want to get stranded anyplace,

- Houston, TX, USA

problem #29

May 042016


  • miles
Front right parking lamp melted into headlight fixture. Was told my mb dealer yesterday it was due to the headlight overheating and I need to pay to replace entire headlight $900 they had similar issues with tail lights and had a recall on cars to replace. Maybe something is wrong with front light also.,.

- Ashburn, VA, USA

problem #28

Feb 152016


  • 85,000 miles


Car doesnt want to start, car has 85K on it. Well maintained, battery was 4 months old, eis switch.

- West Warwick, RI, USA

problem #27

Dec 292015


  • miles
I drove my 2010 C300 to an appointment 2 miles away and went to start the car after an appointment and it would not start...tried having it jumped but it didn't work...had it towed to the dealership who told me it was an electrinic steering malfunction and needed to be replaced for $1460...there was no indication that there was an issue until it jist stopped working...unacceptable and from what I habe learned this is a rampant problem with Mercedes and should be considered a recall.

- Raleigh, NC, USA

problem #26

Dec 292015


  • miles
2010 Mercedes C300 has 57000 miles. Drove it 2 miles in the morning to get gonto an appt and the the car would not start...thought maybe the battery but when the jump didnt work I had to take it to the dealership who said it was the electronic steering colum that failed and needed to be replaced for $1460...no other indication that something was wrong...just stopped working. Apparently this is a common problem that should be considered a recall...never getring another Mercedes.

- Raleigh, NC, USA

problem #25

Dec 202013


  • 45,000 miles
The auto lock would randomly unlock and lock at the wrong time causing the door handle to not be responsive anymore.. Mercedes charged 1000 dollars to fix his when it is a common problem and a very big safety issue. Unfortunately I can't afford to fix my door which makes me think if I get into a car accident what would I do?

- East Meadow, NY, USA

problem #24

Sep 012015


  • 80,000 miles
Passenger was attempting to get out of the car. Tried to open the door handle and the door handle broke. Leaving door handle tension less. Forcing me to roll down the window to let passenger out of the car.

- Warren, NJ, USA

problem #23

Aug 102015


  • 78,000 miles
The contact owns a 2010 Mercedes Benz C300. The contact stated that after inserting the key into the ignition switch, the vehicle failed to start. The vehicle was towed to the dealer, who diagnosed that the steering wheel locking mechanism was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

- Miami, FL, USA

problem #22

May 232013


  • miles
The contact owns a 2010 Mercedes Benz C300. While the vehicle was parked, the passenger side low beam head lamp continued to illuminate even though the vehicle was turned off. As a result, the battery drained. The vehicle was taken to a dealer who repaired the vehicle under NHTSA campaign number: 14V177000 (exterior lighting); however, the failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Beverly Hills, CA, USA

problem #21

Mar 122015

C300 6-cyl

  • 39,125 miles
I drove 500 miles from Chicago to mississauga, ont. Canada. Trip was uneventful. The day after I drove the car to a Honda car dealership, ironically, to look for a car for a relative and parked. Returning one hour later I was able to open the doors with the remote but when I tried to start the car everything except for the radio went dead. The car was towed to the Mercedes dealership 7 kilometers away. The programmed part had to be ordered so it took two business days to get my car back at a cost of $1071us. It was troubling to reflect on the possibility that this could have happened on one of the rest areas I stopped at in the middle of nowhere along the route. I can't decide whether I would rather not have this system and have my car stolen or left stranded with the nearest town miles away. The dealership said the system just malfunctioned just like a light would blow out. Not good enough system for an expensive car. Thanks for your involvement.

- Chicago , IL, USA

problem #20

Jan 232015

C300 6-cyl

  • 60,500 miles
I recently had an issue with my eis on my 2010 C300, the car had roughly 60000 miles when the issue occurred. I parked my car in a parking garage, and when I went to leave work, the car wouldn't start. The steering column was locked, and I was unable to put the car in neutral. The issue seems to be one that occurs in a large number of Mercedes cars with similar make/model/mileage, which is generally right outside of the mileage for the standard warranty. Mercedes doesn't allow the issue to be fixed by licensed dealers, and can only be fixed by a dealership. I believe this to be a conflict of interest and somewhat of an ethical dilemma. I am not sure if the eis would ever go out while driving, but if so, that could result in safety issues for the driver.

- Houston, TX, USA

problem #19

Dec 102014


  • 58,000 miles
Went into work and came back out to my car not starting. Battery just recently replaced within the past 6 months. Had the battery charged and tried to do a jump and still nothing. Had to get my car towed to the auto shop only to find out I have a failed eis, meaning my electronically ignition system has failed and its going to cost me 1000 to fix. My car is out of warranty but I find this a major inconvenience. This is supposed to be a reliable car the reason I chose to get this car and something like the ignition has failed. I wish there was something that mbusa could do to pay for a majority of the issue or even do a reimbursement. This can be a safety issue as well, I always think what if I was out of town or what if I had a emergency and because of this glitch I simply have no car and now I'm dependent on a ride until I can get this fixed!

- Fresno , CA, USA

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