This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The contact stated that Mercedes-Benz of fort Washington (located at 404 Pennsylvania ave, fort Washington, pa 19034, (866) 383-3990) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 18V043000 (air bags) and 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact took the vehicle to Mercedes-Benz of danbury (located at 100 federal rd, banbury, ct 06810, (203) 778-6333), but the part was not available for the repair. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated he has been waiting almost 3 years for the parts.
Mbusa indicated they would replace in June 30 2018. Called in October 2018, no definite date. Called May 24, 2019, can't leave message. Not timely. For some reason I am priority group 5, lowest priority.
Takata recall I have received multiple notices since 2016 from Mercedes Benz dealership in santa rosa, ca regarding the takata airbag recall (NHTSA recall # 16V081, #16V363) for both driver-side and passenger-side airbag modules under recall campaign #2018120017. I have been notified since December of 2018 that the parts are now available for this recall campaign, including emails from the dealership stating that the repair is "extremely urgent" and that failure to complete the repair may result in severe injury or death to driver and/or passengers. However, I have scheduled the service appointment multiple times, only to be told that the parts are actually not available. The dealer is unable to give me any estimate of when the parts for this recall will actually be available. Please help me expedite the repair with the dealership, Mercedes Benz of santa rosa (2885 corby ave santa rosa, ca 95407 (888) 878‑0186)
- Santa Rosa, CA, USA
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I received a letter that my vehicle had a recall due to drivers and passengers airbags I took my vehicle to the Mercedes Benz dealership locate at orlando fl in milinia mall after they had my car for one week, then they call me to tell me that they did not have the part and that they would call me when the parts arrive.I have been waiting 5months now.
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The contact called Mercedes-Benz of fairfield at 707-430-0101 (located at 2950 auto mall pkwy, fairfield, ca 94533) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 18V043000 (air bags) and 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Indianapolis Mercedes-Benz (2314 N meridian St, indianapolis, in 46208, (317) 924-5321) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 18V043000 (air bags) and 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of fayetteville (3203 bragg blvd, fayetteville, nc 28303, (910) 487-0000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 18V043000 and 16V081000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of winston-salem at (336) 760-4580 (located at 691 jonestown rd, winston-salem, nc 27103) and was informed that parts were not available. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V081000 (air bags) and felt that Mercedes-Benz of san jose (located at 3000 E capitol expy, san jose, ca 95148, (408) 214-3009) exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall I've been waiting foe 3 years with a loaded gun pointed at my chest center mass to get my airbag recall repair on a car that I bought from the dealer as fully reconditioned. When is this repair actually take place, because takata got out from under the financial responsibility by filing bankruptcy, and reorganizing and now the new corporation is taking their sweet time making a profit on every recall performed, and we just have to wait and hope our cars don't explode and shoot shrapnel into our chests. Not why I bought a Mercedes Benz.
Tamara recall. It's been a year and 4 months since I received a letter from Mercedes telling me they were going to replace airbags inflators on my vehicle. So far nothing. I'm afraid something can happen while my wife and I are driving. I want to know when it's going to be fixed?
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 18V043000 and 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to euro motorcars bethesda (7020 arlington rd, bethesda, md 20814, (301) 986-8800) and the contact was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact stated that the recall notice for NHTSA campaign number: 16V081000 (air bags) was received in December of 2017. After contacting the dealer (Mercedes-Benz denver, 4300 E. Kentucky ave, glendale, co), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact stated that an unknown dealer repaired the vehicle per an unknown recall regarding the air bags. The dealer stated that the replacement air bags were also manufactured by takata. The manufacturer was not contacted. The contact had not experienced a failure. Consumer sent a letter to president & CEO of dealer after airbag was replaced. Consumer was told airbags that were replaced had more of the same dangerous than the previous airbag recall.
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hoy family auto (1122 airway blvd, el paso, tx 79925, (915) 706-2200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Alfano motorcars (1423 calle joaquin, san luis obispo, ca 93405, (805) 543-5752) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Huntingdon Valley, PA, USA