This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is regarding recall number NHTSA 17V627 and manufacturer # 2017100005. Summary of recall: Daimler ag (dag), the manufacturer of Mercedes-Benz vehicles, has determined that on certain B-class electric, C-class, E-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash. I contacted an authorized Mercedes-Benz dealer and was told the part to fix the recall issue is not yet available. I find this unacceptable given it could "cause a risk of injury to the driver and might increase the risk of a potential crash". what recourse do I have regarding this and to ensure my vehicle is repaired & safe in a more timely manner? it has now been over 5 months since the recall was issued!
The contact owns a 2013 Mercedes-Benz C300. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. The air bag failed to deploy. The contact sustained whiplash that required medical attention. A police report was filed. The contact was able to drive the vehicle. In addition, the contact heard a ticking noise coming from the steering wheel. The steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to Mercedes-Benz of S atlanta (3775 royal S pkwy, ga 30349, phone: (470) 819-2400), but the cause of the failure could not be diagnosed. The vehicle was repaired. The VIN was included in NHTSA campaign number: 17V627000 (air bags). The manufacturer was not contacted. The approximate failure mileage was 100,000.
The steering wheel has aluminum trim which is peeling off it cut my finger. It's too thin and has sharp edges. Asked dealer to replace it but waiting on dealer to get back to me. I am informing you because I did research on google and bunch of people had same issue.
The welds of the exhaust pipes to the muffler broke causing the muffler to slip of the pipes. This vehicle has been taken care of all schedule maintenance perform and driven only under normal driving conditions.
- Washington, DC, USA
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- Raleigh, NC, USA