This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a notice several years ago for the airbag to be replaced due to a recall. Mercedes-Benz has not been able to remedy this issue for years. I have called for several years, but the Mercedes dealer near me continues to state that the airbag part is not available. I called Mercedes hotline (877-496-3691) a month ago to report the issue. No one answered so I left a voicemail. I received no contact from them. I called last week 3 times in a row and finally someone answered. I opened a claim with them for the escalation team. They said I would receive a response in 48 hours. I received no response.
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 19V010000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2014 Mercedes Benz C300. Consumer writes in regards to concerns with the passenger side airbag. The consumer stated numerous calls and attempts were made to have the recall repair completed to no avail. The vehicle was involved in an accident on the driver's side; the airbags did not deploy. The vehicle was totaled.
Takata recall. The contact owns a 2014 Mercedes Benz C300. The contact received a notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of atlantic city (6623 E black horse pike, egg harbor township, NJ 08234, (609) 645-9000), and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ocean City, NJ, USA
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The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. Mercedes-Benz of burlington (80 cambridge St, burlington, MA 01803, (781) 229-1600) was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was informed that there were reports of injuries in similar vehicles. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Mercedes Benz C300. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and dealer had not been made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
2014 Mercedes Benz C300. Consumer writes in regards to passenger side airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
The contact owns a 2014 Mercedes Benz C300. The contact received notification of NHTSA campaign number: NHTSA number 19V-0109000 (air bags) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received notification of NHTSA recall number: 19V010000 (air bags), however, the part needed for the repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Terry cullen southlake Chevrolet located at 1250 battle creek rd, jonesboro, ga 30236, (678)271-8933, was contacted and it was confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I received notice that takata air bag on passenger side can explode and send metal fragments striking the front passenger possibly causing death. Since 2017 nothing has been done to remedy situation.
Received safety recall interim notice from Mercedes Benz dated February 2019, regarding air bag defect. Have not been contacted since regarding repair.
The contact owns a 2014 Mercedes-Benz C300W4. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). The contact called feldmann imports Mercedes-Benz (4901 american blvd w, bloomington, mn 55437, (952) 837-6300) and was informed that the parts were pending and unavailable. The contact had not spoken with the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). After contacting keeler motor car company(111 troy schenectady rd, latham, NY), the automaster (3328 shelburne rd, shelburne, vt), and the manufacturer on multiple occasions, the contact was informed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). After contacting St charles Mercedes-Benz(225 N. randall rd, St. Charles, il), the contact was informed that parts needed for the recall remedy were still unavailable. The contact had not experienced a failure. Consumer states that they also contacted Mercedes Benz of naperville (naperville, il) and was informed that parts were unavailable. Consumer states that recall notice was first received in March 2019 which exceeds a reasonable time for the repair.
Takata recall. The contact owns a 2014 Mercedes-Benz C300W4. The contact received notification of NHTSA campaign number: 19V010000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of rockville centre (110 w graham ave, hempstead, NY 11550, (516) 665-1551) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received a recall notification for NHTSA campaign numbers: 17V627000 (air bags) and 19V010000 (air bags). The contact called Mercedes-Benz of shrewsbury at 508-581-5600 (located at 760 boston turnpike, shrewsbury, MA 01545) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.
Takata recall. The contact owns a 2014 Mercedes-Benz C300. The contact received a recall notification for NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- East Taunton, MA, USA