hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,452 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2002 Mercedes-Benz C320 accessories - exterior problems

accessories - exterior problem

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2002 Mercedes-Benz C320 Owner Comments

problem #1

Aug 212005

C320 6-cyl

  • Automatic transmission
  • 54,452 miles


I own a 2002 Mercedes Benz C320 with less than 55,000 miles. On sat. Aug. 20, 2005 while opening my trunk with the remote I heard a strange sound coming from the trunk assembly. The very next day I went shopping and went to place my items in the trunk and heard the same sound again. This time when I go to close the trunk it would not latch. I call mb 1-800 service, however, they didn't want to come because they were not sure they would be able to repair it and still have to charge me for coming. So I then had to try to hold the trunk down with what I had in the trunk which wasn't much. While traveling on the freeway the trunk lid sprung open which to me was very dangerous because I had to try to maneuver my way across lanes of traffic with a trunk lid up blocking my view. I took the car to the dealership and the service guy himself said he did not know why the assembly broke. The trunk is not something one uses everyday so I do not understand why it broke especially considering the fact that the car is 3 years old. This simply should not have happened. Also, I checked the different mb forums and it appears that others have had some form of problem with their trunks along with a laundry list of other malfunctions. I now have to pay $ $350 parts and labor for something I believe is a manufacturer defect.

- Washington, DC, USA

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