really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
138,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercedes-Benz E320 body / paint problems

body / paint problem

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1998 Mercedes-Benz E320 Owner Comments

problem #3

Oct 022008


  • 64,000 miles


I noticed while at a stoplight with my foot on the brake, that my steering column was vibrating, as well as the gear shift and the instrument panel. It was also very noisy. The dealership said that the motor and transmission mounts had collapsed!

- Oak Lawn, IL, USA

problem #2

Nov 082008


  • 151,000 miles
I was driving my 1998 E-320 down a main road at about 45 mph when my front spring came off the frame and fell off my car, causing the hole front end to drop and the car to lose control. I went off the road into a ditch, my front end bounced off the ground, my neck and back are hurt, and my exhaust sounds messed up now too. I checked the Mercedes Benz forum and this is a common problem on the W210 chassis, I am going to contact the dealer, on Monday when they re-open, and at the very least I would expect them to fix it because it should have been a recall type deal, and it is very dangerous. That's all I want to report please E-mail me and let me know if you need any further info, thanks -brian ronca

- Franklin, MA, USA

problem #1

Oct 272008


  • 201,500 miles
I am writing regarding an investigation into Mercedes Benz E300 (W210 chassis) failures. While driving on the Massachusetts turnpike, route 90 on Monday, my spring perch failed, broke away from the vehicle and was lost on the highway. The perch let go with a very loud bang, then a pronounced bump (presumably as the rear tire drove over the spring assembly.) the car suddenly dropped hard on the front right bump stops. Lots of warning lights - bas, asr, etc. I thought I blew a tire or hit some road damage. Surprisingly, just a little swerve in the left lane and I made it to the right shoulder after a 1/4 mile. I had heard of the spring perch failures from the user forums at www.mercedesshop.com. at this point I was pretty sure it was a perch or possibly something worse because there was no tire smoke, burning or noise. I checked the tires & drove it 15 miles home. Put it up on jacks & found no spring at all & some disconnected sensor wires. Drove it 10 miles to my independent shop. Waiting for what happens next. Still no word from the dealer he contacted. I guess that's my next move.

- Clifton Park, NY, USA

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