pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,706 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercedes-Benz E320 transmission problems

transmission problem

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2003 Mercedes-Benz E320 Owner Comments

problem #7

Mar 212006


  • Automatic transmission
  • 16,390 miles


I have had several problems with my car hesitating and jerking first few times they fixed it then my car stopped on the freeway in traffic going 40 miles per hour, then the engine light came on again and after changing the transmission it stopped again on the street going 30 miles per hour. My car is still hesitating and jerking. I am so tired of taking the car in all the time and them giving me a rental, my family and friends think its funny that I have driven a rental so many times. The car has been in the shop total of about 50-60 days total. Mercedes will not give me my money back or change my car. I need help please before my car stops on me again on the freeway and someone hits me or I hit someone.

- Rancho Cucamonga, CA, USA

problem #6

Mar 272006

E320 4WD

  • Manual transmission
  • 30,000 miles
My car has stopped on the freeway as I was driving. Then again a few weeks later while driving it stopped on the street. Also it jerks and hesitates often. I am afraid its going to stop anytime. The dealer will not give me a new car or my money back. I have taken the car in 16 different times and its been in the shop for over 45 days total. My lease is going to be up in about 4 months, I think that is my they will not do anything.

- Rancho Cucamonga, CA, USA

problem #5

Nov 172004


  • miles
Generally consumer's vehicle hesitates to motion when immediately pressing the gas pedal. Once in gear vehicle suddenly accelerates, resulting in a jerk.

- Arcadia, CA, USA

problem #4

May 202004

E320 6-cyl

  • Automatic transmission
  • miles


While driving at any speed vehicle stalled. Consumer restarted vehicle, and drove it to dealer for inspection. Mechanic determined that transmission and computer sensor needed to be replaced, and replaced them. However, the problem recurred, and the mechanic could not duplicate the problem.

- Beaverton, OR, USA

problem #3

Jul 222004

E320 6-cyl

  • Automatic transmission
  • miles
When the consumer attempted to shift the vehicle, it hesitated. The consumer was able to maintain control of the vehicle. A loud noise was heard coming from the front and the vehicle vibrated while driving. The consumer was able to drive the vehicle to the dealer for inspection. The mechanic informed the driver that the control modular was replaced on this vehicle twice. The consumer informed the mechanic the problem has not been resolved. The mechanic informed the consumer a representative would come down to inspect the vehicle. Please fill in additional information.

- Brooklyn, NY, USA

problem #2

Jun 172003


  • 50 miles
While driving at any speed and when depressing the brakes consumer heard a noise coming from the engine. The noise occurred at least 23 times since ownership of the vehicle. Also, transmission caused the vehicle to jerk when the gas pedal was depressed. Dealer examined the vehicle three times.

- Woodbridge, VA, USA

problem #1

Jan 022003

E320 6-cyl

  • Automatic transmission
  • 500 miles
I own a 2003 E-class Mercedes Benz purchased this year from ralley motors, roslyn, New York. Since I took the title to the vehicle, there has been uncontrolled mild acceleration at low speeds, the car bucks and shakes upon de-acceleration resulting in my having lost control of the vehicle and consequently requiring my jamming abruptly on the brakes to avoid hitting another vehicles and pedestrians. In addition, the car had significantly steered to the right at all times, requiring my constantly having to steer to the left in order to drive straight ahead. The dealership has admitted that it can not repair the transmission problem, ie; the uncontrolled change of speed, bucking and acceleration of the motor vehicle. They have also replaced the instrument cluster which I believe is an important vehicle computer which controls many systems of the car, and the vehicle now has the third instrument cluster, all in one year of ownership, all due to product defects! the service manager has admitted to me that there is a design defect in the transmission which there allegedly is no fix to correct the problem. I was informed that due to horrible gas mileage, the torque converter of the transmission is specifically designed to lock up at low speeds, and this is the reason why the 2003 and 2004 E-class automobiles have this transmission problem. The service manager had advised me that he know of no fix from the factory. The dealership became frustrated when I expressed my displeasure, and has now informed me that they will no longer service my brand new automobile. The consumer stated the engine stalled, the wiper blades were noisy.

- Lake Success, NY, USA

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