The contact owns a 2004 Mercedes Benz E320. While driving approximately 50 mph in severe rainy conditions, the windshield wipers failed to operate upon engaging. The contact was able to continue driving with extremely poor visibility. When the destination was reached, the contact realized the windshield wiper switch was faulty and he removed it from the vehicle. The authorized dealer was notified of the defect. The vehicle had not been repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 85,000.

- North Andover , MA, USA