This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Mercedes Benz E350 2006 failed to start intermittently due to fuel pump failure. My car was hit by an uninsured motorist, since then, my car became unreliable to start, my car falls into a metal type of fuel tank. There was a recall #08V303000 which states that in the event of vehicle crash, the electrical fuel pump may fail to deliver the needed fuel to start the engine, but my VIN is not on the list, however, during investigation ea 13-003 for fuel system, warranty has been extended to 15 years, warranty has been extended to 15 years with unlimited miles for the fuel pump on the subject vehicle. Penske refuse to honor the replacement of my fuel tank because according to the asst. Service manager, the warranty only affect on the plastic type of fuel tank. Is this really true? my car has 161,927 miles and he said the metal type fuel tank can only be replaced 150,00 or below. By the way, in order replace the fuel pump, the whole fuel tank should be replaced because Mercedes Benz systematically integrated and redesigned the whole fuel propulsion to avoid the nagging problem of avoiding the nagging problem of fuel leak from fuel pump. Please, I need your advice on this matter whether if the metal type of fuel tank of 2006 Mercedes Benz E350 is not included in 15 years warranty with unlimited mileage.
The contact owns a 2006 Mercedes Benz E350. The contact stated that a strong fuel odor was present inside and outside the vehicle. The contact stated that the failure occurred when the vehicle was refueled. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel tank, pump and connectors failed and needed to be replaced. The vehicle was not repaired. The dealer was not conatacted. The manufacturer was contacted about the failure, they informed the contact that her VIN was not included in the scope of there investigation (EA13003). No additional assistance was provided. The failure mileage was approximately 95,000.
The contact owns a 2006 Mercedes-Benz E350. The contact stated that there was an abnormal fuel odor in the vehicle after the vehicle was refueled. The walters Mercedes-Benz dealer was contacted and confirmed that it was known issue with the vehicle. The manufacturer was notified of the failure and offered no assistance. The failure mileage was approximately 150,000.
Leaking fuel pump, emitting gas odors in back seat for several years. Could not fill up gas tank or the smell is too much. Not safe to travel with friends in the car. Eventually the fuel pump stopped working and we were forced to repair it by purchasing an entire new gas tank including two fuel pumps which are enclosed in the system. Other Mercedes like ours have had their gas tanks replaced or under warranty by Mercedes, but they do not include our VIN number (?) it is exactly the same problem as the other cars. They refuse to compensate us for this unsafe problem that Mercedes has refused to adequately take care of for the safety of their customers. We went to Mercedes in temecula California a couple times during last year and this year asking them to take care of it. They refused. We didn't want the car and it's problems anymore so sold it after we paid more than $3,000 to fix their problem. We were recently informed that Mercedes was offering compensation, so we had our mechanic submit all the documents for the Mercedes factory original part that we had to replace, but again they refused to compensate us. They don't seem to be avoiding to take care of their unsafe problems with these models.
I smell a heavy fuel odor coming from the rear of the vehicle when I fill the fuel tank to 100%. called Mercedes and they told me that my issue is not covered under the recall even though I see that they have indeed had a recall out for this very issue. From what I have found online, my car should be covered under the recall for 15 years with unlimited miles.
- San Antonio, TX, USA
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My vehicle has only 19500 original miles which I bought from my aunt who didn't drive the car that much because of gas smell inside especially after filling up gas full tank which I also encountered that makes me worry that might cause combustion or fire. I search the internet and most the mb E-class owners have the same problem which is I think the most important to recall because it is dangerous to drive that possibly can cause fire or will lost lives. I have 3 kids with me driving and picking them up at school and it really worries me. NHTSA please make an investigation on this regard asap. Thank you and more power.
Heavy fuel smell inside car when parked or when driving, even more so if inside my garage. Went on line, saw that Mercedes told NHTSA that it will extend warranty to 15 years unlimited mileage, and that they will cover fuel pump, fuel tank, and all related gaskets. Smell is even worse when tank is full! I removed rear seat and found gas seapage on top of fuel pump, and rear seat was wet underneath with gas. Will Mercedes cover this?? will they give me a hard time I have loved the car but this is kind of scary as I take my granddaughter to school every day and drive it to work. There are wiring going to fuel pump and im afraid that it might create a spark.please help, [xxx], my email [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Strong odor of gasoline fuel inside and outside of my vehicle, particularly after refilling the fuel tank. The odor subsided after driving my car for some distance thereby lowering the fuel level in the tank. I tell my daughter to fill the tank to about 3/4 full to avoid the odor. The odor is very strong when we park the vehicle in our garage and thanks be to god that we don't smoke. We park the car outside the garage when my daughter come home. Someone told me that there was a recall on fuel filter/sender, cracks in the pressurized outlet fitting of the fuel filter/sender. Will you please let me know about this situation as soon as you can.
There is a very bad fuel smell coming out of the car. Inside the vehicle is not smelly but the exterior smells pretty bad. Scared that these fuel vapors a hazard and wondering if there is a recall on that. Car is 2006 model.
Due to investigation ea 13-003 for fuel system, warranty has been extended to 15 years with unlimited miles for the fuel pump on this vehicle. This was presumably done to avoid a recall. South bay Mercedes Benz is refusing to honor this warranty though all criteria have been met.
I purchased this car two months ago from auto dealer who gave me copy of car fax report. No problems were indicated. After filling car up with gas (not topping it off) there is an extremely strong smell of gas inside and especially outside the back of the car. The smell goes away after the gas tank reaches 3/4 full. I recently found out that the previous car owner had the car serviced at the mercedez Benz dealership 6 months prior to my purchase. The dealership told the owner that the fuel system was leaking but the previous owner refused to have it repaired. This was not noted in the car fax report - only that there were no service issues. I requested that the fuel system be repaired under the 15 year extended warranty but mercedez Benz says that the car is not covered under the extension.
The contact owns a 2006 Mercedes-Benz E350. After retreiving the vehicle from the dealer where a recall repair was performed, there was a strong odor of fuel still present in the cabin of the vehicle. The dealer claimed to have replaced the defective fuel pump as part of the recall. The fuel pump was leaking and caused the rear seat cushion and the heat pad to become filled with fuel. The manufacturer would not replace the cushion and heat pad. The manufacturer was notified of the failure. The vehicle was not repaired. The recall details were unknown. The approximate failure mileage was 98,600.
The vehicle leaks gas when the tank is filled. It seems to drip internally and can be heard as drops. The accumulated gas then evaporates and it has a very strong smell. In the garage, the smell is extremely strong. No wet areas under the car. Gas seems to collect on some of the plastic covers under the vehicle and close to the exhaust. Appears to be more pronounced rear/driver side. If this gas got in contact with the exhaust it could case a serious and possibly fatal fire.
The passenger compartment has a very strong smell of gasoline to the point of feeling dizzy in my 10 minute commute to and from work. This started a few months ago and has gotten progressively worse by the week. What appears to be a gasoline leak has gotten so bad that now even the outside of the car smells like gasoline. I've had to resort to driving with the windows open and parking my car outside the garage for fear of either passing out when driving or creating a fire hazard in my garage.
Smells like gas in the interior of the vehicle and stronger smell in the trunk. Smells more when it's full of gas.theres no leak in fuel pump sending units.
A D V E R T I S E M E N T S
- Glendora, CA, USA