This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Strong smell of gas inside and outside perimeter of the automobile after a gas tank fill up. Smells go away after driving 40-50 miles. I have been refueling at about 80% capacity to mitigate the situation.
Filled up gas tank Monday evening and parked in garage.I woke upto very strong smell of gas-fumes in my garage.took it to auto repair shop I go to.written diagnosis given.tech found fuel sender on the driver side to be cracked leaking fuel.tech recommended replacing fuel tank assembly.vehicle not safe to drive.
I have been smelling gasoline for months now on the exterior of my car, on 9/9/15 I started the car drove a short distance it died in the middle of the street. I had it towed to Mercedes who said I needed a new gas tank installed for $3600. I asked about the class action regarding fuel tanks and they told me it only applies to vehicles with plastic gas tanks? I have already been forced to replace the transmission 6800 and the top end of the engine 4400 and now this. Mb needs to pay for this repair in full. Please help! thank you
- Phoenix, AZ, USA
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For several times now I can smelling a strong odor of gasoline inside and outside of the car, even more so after pumping gas on the car. Sometimes I can see a small leak into the parking space.
This is second report regarding to the tracking number 10745880. As w. w. simonson Mercedes authorized repair shop service advisor yahoum moe called me to present a quote for repair, I visited the shop on August 4, 2015. The ro number 360666 for the quote amount is $8608.50. Even if the fire damage is very significant, the service advisor did not explain me the cause reason of fire and abnormal disconnection of fuel line, which is located at the driver side and isolated from the engine, for the leakage of gasoline to fire.
I drove about 15 miles from my home to my work on the interstate highway 10 in the West of los angeles. I was going to exit from the I-10 to alameda exit, I saw white fume coming up from the ventilation on hood and the gas smell start to come into inside and I roll down the windows while taking exit and parking to a space of truck wash place at 1630 mcgarry St los angeles, ca 90021. As soon as I arrive the truck wash place, strong flame and gas started from the front of my car. I asked help from the truck wash people and the came with water hose and fire extinguisher to cease the fire. After stop the fire I found the fuel line was disconnected on the top above engine at driver side. There was not tear or ware as the car was in the w I simonson Mercedes Benz on the date of June 1, 2015, about two months ago. The car was towed by a fletbed to the w. I. simonson at 1330 Colorado ave, santa monica, ca 90404 [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Vehicle often smells of gas fume. This problem has occurred intermittently since I first owned the car in 2012. It is very severe sometimes. I was unable to determine the source of the problem until the fuel pump began to malfunction and I took the car to a mechanic who informed that this was a known issue with this particular model vehicle. Updated 09/14/15
I am a disabled veteran and on April 30, 2015 my car smelled like gas. Mercedes Benz usa said to take it to nearest dealer atlanta classic cars in gwinnett county, ga. The problem: Leaking fuel tank, it took 120 days to replace the tank. The car still smells like gas, the dealership recommended replace the seat cushions, and the felt. Both are wet from gas, and has gas vapors on it. The technician showed me how to lift up the seats, and I took pictures of the wet seat cushions, and the wet felt. The dealership wants to charge me $565. My complaint is that I should not have to pay for a problem that I did not cause; this was caused by a leaking fuel tank. My throat burns from the gas smells, my eyes water, and I'm getting headaches. Part of my disability is asthma and the fumes in this car exacerbates the asthma. I called Mercedes Benz usa and they said unfortunately they covered just the part! this is horrible, and dangerous to ride around with wet seat cushions with gas on them. I cant believe Mercedes is not standing behind their product. This is a firetrap and they should be responsible for replacing the seat cushions and felt at no cost to me the consumer!
After filling up the car with gasoline, I can smell the distinct odor of gasoline from outside the vehicle around the rear passenger door area (driver's side). I believe that fuel is leaking from the fuel filter sender unit, which is located under the backseat. A new story showing the problem is here: www.wsbtv.com/news/news/local/Mercedes-owners-find-gasoline-pooling-backseat/ndbzm/. Mercedes is replacing these components as described in NHTSA action number : EA13003. I went to a Mercedes dealership (downtown los angeles motors) and showed the service consultant a print out of NHTSA action number : EA13003. He explained that my vehicle is not covered by this action number. I called Mercedes corporate and was told that my vehicle is not covered. I believe that my vehicle has the same sender unit that is described in NHTSA action number : EA13003, so I do not understand why Mercedes is claiming my vehicle is exempt from this important safety fix. I would like Mercedes to replace the sender unit and any components that are leaking gasoline.
The E350 Mercedes Benz has a defected seal gasket on the top of the gas tank and when the tank is filled, fumes and gas will exit this opening in the fuel tank. The fumes are very strong when parked in the garage and Mercedes Benz has acknowledged this defect in their tanks and the suit has been settled. The Benz dealers will not honor the repairs because it is not VIN specific and states the my vehicle is not covered. The Mercedes Benz has extended the warranty on these vehicles for this purpose and it states these details in their letter to all Benz owners. The letter states all years 2004 to 2009 E350 vehicles but does not give VIN details. Please advise what my next step will be. The NHTSA action number : EA13003 which explains in details what this vehicle defect is and how Mercedes Benz will repair as an extension of warranty.
As per your website you closed this investigation on the basis of Mercedes notifying you that it will extend the original warranty coverage on covered fuel tank components in E class vehicles in my 2003-2009. However when I reached out to mb-usa they informed me that my vehicle was not covered under this warranty, which seems to contrary to what you have published on your website. Can you please let me know if this is correct. Thanks.
There is a serious safety issue with 2006 Mercedes-Benz E class (mbec) because of a manufacturer's and/or design defect which causes this vehicle to not go into proper gear and/or stall suddenly putting the public at risk. I barely escaped being smashed into by oncoming traffic while making a routine left hand turn into a gas station because my mbec was stuck in gear and did not accelerate as it was manufactured and designed to do but rather sputtered at less than 5 miles per hour (mph). The only reason I was not T-boned and likely seriously injured along with other people was because the other drivers swerved into oncoming traffic causing those drivers to also swerve. Miraculously no one was injured, this time. Also, the reason why I was turning into the gas station was because I was forced to get off the highway because my mbec would not change gear after I got on the highway and was approaching red-lining at and it seemed like the engine might blow. The tiptronic also failed during this malfunction. I had the authorized mb dealer that I have used since I purchased my mbec pickup my vehicle to look into this issue and my advisor told me I needed a new balance shaft because the one in my vehicle had prematurely worn (even though I have always stringently followed my mb advisor's suggestions) and it would cost roughly $6,500. S/he also said this occurs in roughly 15-20% of '06 mbec. But mb would not fix this safety defect unless I paid. Worse yet, my advisor never made me aware of this serious safety issue even though S/he previously knew or should have known and as a result put the public at risk by not enabling me to resolve this serious safety issue with my model year vehicle until the occurrence of a near catastrophe. There should be a safety recall now that this safety defect has come to light and unless there is, the public will remain at serious risk.
After filling gas at the shell gas station I got on to the 101 freeway and suddenly the insides of the vehicle started smelling gasoline, it was so bad that I had to open the windows and pull over. I felt like I will pass out because of the intensity of the smell.
Strong odor of gasoline fuel inside and outside of the vehicle after refilling the tank. Odor went away after driving some distance thereby lowering the fuel level in the tank. M-B of tampa and mb of usa refused to make warranty repair fuel leakage problem due my pzev vehicle (with option 917) was sold in Florida (not in 10 states which have "0 emission requirements"). as per summary of O.D.I. "in letter dated September 4, 2014, Mercedes has notified Agency (ODI NHTSA) that it will extend the original warranty coverage to 15 years and unlimited mileage on "covered fuel tank components" in E-class vehicles in my 2003-2009 and cls-class vehicles in my 2006-2011." Looks-like Mercedes dropped out of the general list of the my 2003 through 2009 E-class all pzev vehicles (with option 917) manufactured for sale or lease in the United States, but sold to customers by M-B official dealers in the states, which do not have "0-emission" requirements.
I was first owner of this Benz 2006 E350. It was never involved in any accident. I typically parked the car outside garage. However, after I moved the car inside my garage a few days ago, I smelled gas. So I lifted up 2nd row seat, uncovered the covering-piece on driver's side, I saw fuel delivery system with two connectors, one for sensor and one for power supply. I saw the area around power connector is wet. It smells gas. Obviously, the gas leak was from the top of fuel delivery system (or top of the fuel filter housing). I'm glad I did this investigation tonight. I plan to see a Benz dealer tomorrow in laguna niguel, ca, where the dealer told me it is not covered under warranty, even after I hold him that my E350 is under Benz 2006 - pzev 15 years or 150,000 mi emission related warranty.
The contact owns a 2006 Mercedes Benz E350. Upon refueling the vehicle, there was a strong smell of fuel outside and inside the vehicle. When the vehicle was parked, the strong fumes were extreme. The vehicle was taken to the authorized dealer, who diagnosed that the fuel sending unit was leaking and needed to be replaced. The dealer was not able to determine the location or the source of the leak. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 120,000.
When I fill up the gas tank and start driving I can smell gas inside of vehicle, I looked under car and the rear drivers side is wet and smells like gas. Kind of scared that the car might start on fire. What can I do" is there a recall? I have never had this happen on any vehicle I owned before. What will happen if I get in a accident"
A D V E R T I S E M E N T S
- Bakersfield, CA, USA