This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Strong gas smell when tank is filled all the way. This smell is prominent both when stationary or moving. The smell goes away when the tank is 3/4 full or less. Gas has leaked from under the rear seat on occasion. The smell fills up the interior of car as well as outside. Makes my whole garage wreak of gas and feels very unsafe.
When gas tank is filled there is a very strong gas smell. The fumes fill up the whole garage and can be smelled while driving. Once fuel is down to 3/4 tank the smell goes away. Dealer says my car is pzev and therefore does not qualify for action PE12001. They say my vehicle is exempt from the warranty extension afforded all other cars in its class. Looking for recourse as my mechanic says the fuel system is identical in the pzev and non pzev vehicles.
Pungent fuel odor after filling up gas tank. The smell is so strong that it causes drivers nausea, headaches, and dizziness. Local dealer (rbm of alpharetta) states: "my tech found the fuel sending unit sealing ring to be cracked and leaking when he pulled up the back seat. Then he got the vehicle up in the air an could see fuel residue on the back side of the fuel tank that had dripped down from the top. The solution for repair is to replace the fuel tank assembly, reason for this is your vehicle is a pzev or partial zero emissions vehicle. The fuel tank and sending unit are sealed from the factory for zero emission standards. When you arrived this morning I reviewed the vmi for your car to show you it was not part of the warranty extension for the fuel tank you spoke of. I still ran coverage for your vehicle to see if Mercedes would cover the repair but it is outside the warranty period for this repair." I'm not sure of the integrity of Mercedes-Benz, but I will soon find out. This is obviously the exact same problem experienced on the vehicles under the warranty extension issued by mbz, but since my vehicle was originally purchased in California (pzev), they are denying the claim. I'm assuming this is due to the fact that the repair cost is much more significant than the traditional (non-pzev) design. The pzev vehicles need the entire fuel tank replaced versus the simpler (and less expensive) fuel sending unit for the non-pzev cars. Otherwise, this is the exact same problem...only a different fix. This is a significant safety issue admitted by my service advisor. He stated, that the car is dangerous to drive in the current state. I am currently escalating with mbz leadership and hoping they will hold integrity as a business and do the right thing and fix it under this extended warranty.
- Roswell, GA, USA
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The contact owns a 2007 Mercedes-Benz E350. While driving 75 mph on the highway, the vehicle ran out of fuel and shut off. The dealer diagnosed that the fuel pump was faulty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 116,000.
Hello guys. I am having an issue with my E350 (07), everytime I fill up my tank I can smell the gas. I don't smell it inside the car but outside the car and it is strong. It is really strong that you thought the gas spilled. Once the gas goes down to like 3/4 of a tank the odor will be gone. I tried tracing where the gas odor is coming from and I think it is under the fender on the rear driver side.
When I fuel the car to full, there is the high odor of fuel. Only when the car is full, I can smell the odor of gas. The vehicle is stationary, in the garage.
The contact owns a 2007 Mercedes-Benz E350. The contact smelled a fuel odor inside and outside the vehicle. The vehicle was taken to the local mechanic where it was diagnosed that the fuel pump was faulty. The vehicle was not repaired. The failure mileage was 160,000.
The contact owns a 2007 Mercedes Benz E350. The contact stated that after the vehicle was refueled and driving at various speeds, a fuel odor emitted from the vehicle without warning. In addition, the contact mentioned that after the vehicle was parked in the garage, a fuel odor was present inside the residence. The vehicle was taken to an independent mechanic where it was diagnosed that there was a leak inside the fuel tank and the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,640.
The contact owns a 2007 Mercedes-Benz E350. After the vehicle was refueled and driving at various speeds, a fuel odor emitted from the vehicle without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 36,000.
The contact owns a 2007 Mercedes-Benz E350. The contact stated that there was an abnormal fuel odor in the vehicle and it experienced a complete loss of power. The contact stated that the vehicle could not be restarted. The vehicle was towed to the contact's residence. The vehicle was taken to the dealer where it was diagnosed that the fuel pump was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 142,000.
My car is having a extremely strong gasoline smell inside and outside of my car after I fill up the car. I have not seen any gasoline leak on the ground. But the smell inside and around the car is getting worse as time goes by and now I am afraid to park the car in the garage. I started noticing the smell 8-10 months ago and it has been getting worse after fill up. The smell is noticeable after the the tank is half empty. This is a serious risk that needs to be addressed by Mercedes Benz. Mostly I smell the gas when the car is parked. The rear seat passengers have complained about the strong smell when the car is moving as well.
I have been reading all fuel related complaints regarding my vehicle and its overwhelming the amount of complaints over the same thing. I have a gas odor in rear left side of vehicle after I feel my car. My certified Mercedes mechanic inspected the rear seat are and notice fuel at the sending unit on top of tank. Mercedes Benz says my VIN is not part of the extended warranty but yet I have the exact same problem that those non pzev vehicles. Is there some kind of ruling or agreement says Mercedes needs to resolve this problem??
Strong odor of gasoline after filling tank. Vehicle was stationary. Noticeable by driver and passenger when opening door upon egress. Also when walking around rear of vehicle.
This report is an additional inspection report for ODI number 10745880 on 07/28/2015 and 10855318. It is an identical fire incident that I attach an inspection report for your further investigatio, Mercedes Benz may have to make a recall to replace fuel hose for the public safety with these repeated incidents.
My car for the past month has had a terrible fuel smell every time I filled my car up. The fumes smelled awful and they would make me sick. I kept asking mechanics what is going on, and when I called Mercedes they said my VIN number didn't match the recall. This was a total lie. I was never notified that there even was a recall. After getting to a person who has a position of more authority I was told to have the car towed to the dealership where it sits now. However I got the runaround first from corporate Mercedes. Then when I was driving down a busy street the car completely stopped. I was caught in a busy intersection. When I checked on line I found out about the class action suet. I read all the complaints and almost all of the stories for 2007 E350's matched my issue. I have no idea if Mercedes will stand by their name and fix this very dangerous problem. If not I will call my lawyer.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA