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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
9,991 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercedes-Benz E350 seat belts / air bags problems

seat belts / air bags problem

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2011 Mercedes-Benz E350 Owner Comments (Page 3 of 6)

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problem #63

Jul 082018

E350

  • miles

A D V E R T I S E M E N T S

Takata recall. The dealership said there is no remedy to fix it.

- Bristow, VA, USA

problem #62

Aug 042018

E350

  • 34,829 miles
Takata recall this Mercedes recall was initiated in June 2016 and priority was given to older cars in warmer climates. We live in Florida and we have a 2011 E350 convertible. Todays date is Aug 4th 2018 over two years later, several missed deadlines have come and gone with vague excuses about airbag availability. When is the NHTSA going to intervene" I just called my local orange park mb dealership and was told maybe by December the airbags will arrive. Sorry, I just do not believe them based on their track record. What if the air bag goes off and my wife and 11yr old son are killed? this is a life threatening issue, basically the cars could kill the drivers. Surely this is what NHTSA is setup for? does this Agency have any powers to act and protect consumers" please do something before more people die. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- St Augustine, FL, USA

problem #61

Feb 092016

E350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of coral gables (300 almeria ave, coral gables, fl) was contacted and confirmed that the parts were not available for the recall remedies until December. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami, FL, USA

problem #60

Jun 222018

E350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags), which indicated that the parts needed to perform the repair were unavailable. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oakland, CA, USA

problem #59

Jun 152018

E350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The dealer was not contacted. The manufacturer was notified and informed the contact to call NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.

- Charlotte, NC, USA

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problem #58

Feb 092016

E350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (fletcher jones motorcars, 3300 jamboree rd, newport beach, ca 92660) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Orange, CA, USA

problem #57

Oct 082016

E350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (napleton auto werks, 6600 East riverside blvd, loves park, il 61111) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Rockford, IL, USA

problem #56

Feb 092016

E350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of san diego (4750 kearny mesa rd, san diego, ca) was contacted and confirmed that the parts were not available for the recall repair; however, they could be obtained if the contact were to pay for the repairs. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Diego, CA, USA

problem #55

Feb 192016

E350

  • miles
Takata recall my year of car, zone and being driver's side airbag should make my car a priority in the recall. It has been 2 years since the initial notice of a recall. I have filed a previous complaint with NHTSA- when is real action going to happen this is not ok to give dates car will be fixed last time was March 2018 but now May 26th and nothing again!!

- Santa Barbara, CA, USA

problem #54

May 212018

E350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Mercedes-Benz of melbourne, 509 E nasa blvd, melbourne, fl 32901, (321) 557-9342) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Melbourne, FL, USA

problem #53

Jan 012015

E350

  • miles

A D V E R T I S E M E N T S

Takata recall. I have been trying for weeks to get my airbags replaced and Mercedes Benz of delray Florida keep telling me they will let me know, they are only up to the 2009. This is unacceptable, can you please help.

- Boynton Beach, FL, USA

problem #52

Nov 152011

E350

  • miles
Takata recall, seven years, no remedy, no timeline or estimate for remedy.

- Boonton, NJ, USA

problem #51

Feb 072018

E350

  • 86,000 miles
Takata recall nothing has happened yet" the problem is I do not want to wait for evidence of serious injury to myself or my passengers. Why are they not required to replace your vehicle knowing your driving a defective car"

- Boynton Beach, FL, USA

problem #50

Apr 012016

E350 6-cyl

  • miles
The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 116V36300 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Park place motorcars Mercedes-Benz dallas (6113 lemmon ave, dallas, tx) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.

- Dallas, TX, USA

problem #49

Feb 092016

E350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of melbourne (509 E nasa blvd, melbourne, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Merritt Island, FL, USA

problem #48

May 012016

E350

  • miles
I have been waiting for replacement sence 5/1/16 what is going on it now 1/28/18 almost 2 years with out replacement.please let me no when I can get this replaceed. Thank you

- The Villages, FL, USA

problem #47

Jan 182018

E350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of wesley chapel at (813) 200-7788 (located at 2383 willow oak dr, wesley chapel, fl 33544) where it was confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tampa, FL, USA

problem #46

Dec 182017

E350

  • miles
As of mid December 2017, the Mercedes Benz of white plains cailms the air bag issue is not resolved yet. Waiting on recall for a very long time so that airbags can be corrected

- Scarsdale, NY, USA

problem #45

Dec 282017

E350

  • 66,500 miles
I have received a letter from Mercedes Benz usa, dated December 2017, informing me (again) that the driver's side airbag is on recall, but that no part is yet available for replacement. I am to be notified when part becomes available. The problem is that I live on kaua'I and the nearest authorized Mercedes dealer is Mercedes Benz of honolulu. It would cost me several hundred dollars to have the car barged to and from honolulu and would be a great inconvenience as both I and my spouse are disabled. I would request that I (and other mb owners on the island) receive the part when it becomes available and take it to the on-island garage that handles repairs of Mercedes and other such vehicles, as there is no local dealer.

- Lihue, HI, USA

problem #44

Feb 112016

E350

  • miles
"takata recall" - 2 airbags recalls for front driver and passenger airbags. Been waiting for 2 years and still showing remedy bot available. Thanks

- Millbrae, CA, USA

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