really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
2,887 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Mercedes-Benz E350 body / paint problems

body / paint problem

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2014 Mercedes-Benz E350 Owner Comments

problem #3

Feb 082015


  • 7,500 miles


My car has an electronic trunk closure. With this feature, when someone kicks their foot under the rear bumper of the car, the trunk lid opens or closes automatically, assuming he or she has the car fob in his or her possession. My wife has had the trunk lid close on her head on two occasions while taking items our of the trunk. She inadvertently engaged the automatic closure while leaning into the trunk. The first time, the trunk lid hit the back of her head, the second time it hit her forehead. In each case for several days following the accident, she had headaches and swelling at the point of contact with a black and blue mark on her forehead the second time. She took medication to relieve the headaches and applied ice packs to reduce the swelling of her head. While my wife is ok now, she could have been more seriously hurt by this poorly designed car feature. This represents a safety hazard in the automobile.

- Chesterfield, MO, USA

problem #2

Dec 262013

E350 6-cyl

  • 1,147 miles
In October of 2013 I leased a 2014 Mercedes E350. The vehicle had been parked overnight at my home on 12/25/13 and upon entering the vehicle on 12/26/13, I noticed a large crack extending approximately 15 inches from the bottom of the driver's side windshield wiper and up to the center portion of the windshield. When I parked the vehicle at my home on 12/25/13 this large 15 inch crack did not exist. I took the vehicle to the Mercedes dealership on 12/27/13 and was told the huge crack in the windshield was caused by a small impact, about the diameter of a pencil point just below the windshield wiper. The extremely small pencil point diameter impact caused the windshield to develop the crack overnight while the vehicle was parked at my home, since the large crack didn't exist when I last exited my vehicle at my home on 12/25/13. I believe that if such a small pencil point sized impact as alleged by the dealer, could cause such a large crack to develop overnight while my vehicle was parked at my home, the windshield itself is defective and the weakness of the E350 windshield poses a serious safety hazard.

- West Chester, PA, USA

problem #1

Sep 092013


  • 15 miles
My husband and I just purchased a 2014 Mercedes E 350 convertible and the first time I placed a standard size water bottle in the cup holder it fell under the pedals on the first turn. The cup holder are not safe to use for any cups or bottles.

- Rancho Santa Fe, CA, USA

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