This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Mercedes-Benz E350. The contact stated that there was an oil burning odor present inside and outside of the vehicle. The vehicle was taken to the local dealer who diagnosed that the engine drive belts were faulty, and corrosion was present on the motor mounts. The vehicle was not yet repaired. In addition, the HVAC system was faulty causing mold and mildew to build up inside the vehicle. The manufacturer was not yet notified. The failure mileage was 55,000.
Re-Seal Upper Timing Covers of the cylinder head timing covers are seeping. 2016 E350 has less thank 19k on it. The fluids can potentially leak onto the roads causing a hazard, it is also a fire hazard, as well as an environmental issue. This was identified by Revolution Mercedes in Decatur, GA. After reading some forums, I have seen where others are having similar issues and believe this should be addressed.
The contact owned a 2016 Mercedes-Benz E350. While driving 5 mph, a strong odor of fuel entered the cabin of the vehicle through the air conditioning system. Directly afterwards, the contact heard three explosive noises coming from the engine compartment. The contact pulled the vehicle over, opened the hood, and noticed flames under the hood. A police report was filed. The fire department extinguished the fire. There were no injuries. The vehicle was destroyed. Mercedes-Benz nationwide in miami, Florida and manufacturer were made aware of the fire. The failure mileage was approximately 28,000.
- Hialeah, FL, USA
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- Mobile, AL, USA