This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Mercedes-Benz Gle350. The contact stated that the headlamps were insufficient to drive at night, especially during inclement weather. The vehicle was taken to Mercedes-Benz of hagerstown (located at 1955 dual hwy, hagerstown, md 21740, (301) 733-2301) to be diagnosed and the contact was informed that the vehicle performed as intended. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 20.
Original equipment head lamps are very dim for night time driving. So much so, you need to use high beems more frequently to see. Mercedes does not offer a solution even at additional cost to owners for an upgrade in lighting that is brighter or to add additional fog lamps. Mb requires that you order the vehicle with upgraded lighting package from factory. If you purchase after market products then mb will void your warranty. Apparently its a known issue on all models without optional lighting package, thousands of posts online validate the concern. Mb said they will not offer new product or recall until complaints are made through NHTSA.
- Rehoboth Beach, DE, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Thurmond, MD, USA