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2016 Mercedes-Benz GLE350 recall 2018020002

Mercedes-Benz Recall 2018020002: Excess Insulation Impairing Air Bag Deployment

2016 Mercedes-Benz GLE350

If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.

Visibility — Windshield
Air Bags — Passenger Side Frontal

Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
Actions
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
Documents (11)

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Date Announced
OCT 17, 2017
Vehicles Affected
3,620
Mercedes-Benz Recall #
2018020002
NHTSA Campaign #
17V655000
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