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Mercedes-Benz Recall 2019080005: Incorrectly Installed Air Conditioner Drain Hoses
2020 Mercedes-Benz GLE350
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
Equipment — Appliance — Air Conditioner
- Summary
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
- Actions
- MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
- Documents (13)
- Recall Quarterly Report #2, 2019-4
- Manufacturer Notices(to Dealers, etc.) RE: Recall Campaign Launch Notification Rework Air Conditioning (AC) Drain Hose MY20 GLE-Class (167 Platform)
- Recall 573 Report - Amendment 1
- Remedy Instructions and TSB
- ISSUED Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers, etc.) - Recall Campaign Initial Notification Rework Air Conditioning (AC) Drain Hose MY20 GLE-Class (167 Platform)
- Recall Acknowledgement
- Defect Notice 573 Report
- Remedy Instructions and TSB
- Recall 573 Report - Amendment 3
- Recall 573 Report - Amendment 2
- Manufacturer Notices(to Dealers,etc)- Recall Campaign Update Notification Rework Air Conditioning (AC) Drain Hose MY20 GLE-Class, GLS-Class (167/X167 Platform)
- Recall Quarterly Report #1, 2019-3
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