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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
5,882 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2013 Mercedes-Benz GLK350 Owner Comments (Page 1 of 5)

problem #96

Mar 012022

GLK350 6-cyl

  • miles

A D V E R T I S E M E N T S

Unknown - A light has come on stating the driver airbag is not functional. I am fearful of driving my vehicle worried that if I am in an accident the airbag will not protect me. I have never been in an accident in this vehicle and have maintained it promptly on all services and maintenance. I have always valued the Mercedes brand this is my 3rd vehicle and I am saddened that this has happened.

- Mcallen, TX, USA

problem #95

Jan 012021

GLK350

  • miles
According to Takata, in the event of an inflator explosion metal fragments could pass though the air bag cushion material, which mayores últ in injury or death to vehicle occupants.

- Las Vegas , NV, USA

problem #94

Sep 192020

GLK350

  • miles
Takata airbag recall replacement pending. Unresolved. Passenger side airbag recall required. Car is currently in dubai. It was imported to dubai. Mb uae will not handle the replacement they said.

- Dubai, MI, USA

problem #93

Jan 012019

GLK350

  • 0 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of wilsonville (25035 sw parkway ave, wilsonville, or 97070) who stated that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not contacted. VIN tool confirms parts not available.

- Portland, OR, USA

problem #92

Jul 102020

GLK350

  • miles
Airbag no working desactiv

- Miami, FL, USA

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problem #91

Jan 182019

GLK350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bag) however, the part to do the recall repair was unavailable. The vehicle was taken to Mercedes Benz of indianapolis (3900 E 96th St, indianapolis, in 46240; (317) 580-6800) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Noblesville, IN, USA

problem #90

Jul 012015

GLK350

  • miles

A D V E R T I S E M E N T S

Needs to be fixed been waiting over four years

- Mission Viejo, CA, USA

problem #89

Dec 152015

GLK350

  • miles
Just not fixing I keep calling and get run around I do not drive my car it has less than 8000 miles on it I do not feel safe Mercedes sold me car with recall this is a second time I am notifying I filed complaint !!! I can not use this car I feel unsafe

- Honolulu, HI, USA

problem #88

Feb 152018

GLK350

  • miles
The contact owns a 2013 Mercedes Benz Glk350. The contact received notification of NHTSA campaign number: 18V043000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. (Mercedes-Benz of novi 39500 grand river ave, novi, mi 48375) was contacted and it was confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- White Lake, MI, USA

problem #87

Feb 102019

GLK350

  • 40,350 miles
I was notified in February of 2019 of an air bag recall for my glk 350. Almost a year later, Mercedes dealer still cannot tell me when this will be fixed. I am driving around with a ticking time-bomb for an air bag and Mercedes doesn't seem to care. This is unacceptable. Someone should be holding them accountable.

- Bellingham, WA, USA

problem #86

Jan 112018

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Mercedes-Benz glk350W4. The contact received a recall notice for NHTSA campaign number: 18V043000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time for the repair. Mercedes-Benz of fresno (7055 N palm ave, fresno, ca 93650, (559) 438-0300) stated that the parts were not available. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lemoore, CA, USA

problem #85

Apr 012019

GLK350

  • miles
It has been on recall since jaseem to be availablenuary 2019, which is almost an entire year. They don't seem to be able to issue the parts or airbags in a timely matter. The recall statis is: Recall incomplete, remedy not yet available.. there are times when im driving wirh a passenger in the front that a message comes on due to the passangers saftey. I don't recall the exact wording. It doesn't come on all the time, just on occasion when someone is sitting in the front passengers seat. No matter the speed.there is no 1 date of I can put below so im ptiing in 4/1/2019 and after.

- Golden, CO, USA

problem #84

Jan 042019

GLK350

  • miles
It has been on recall since January 2019, which is almost an entie year. They don't seem to be able to issue parts or airbags in a timely matter. There are times when im driving with a passanger that a message comes on due to the passengers saftey. I don't recall the exact wording bu it comes on, on occasion and not every time someone is sitting in the front passengers seat. There is no 1 date I can put below

- Golden, CO, USA

problem #83

Feb 092019

GLK350

  • miles
Mercedes Benz notified in February 2019 that passenger side airbag may be defective. Followed up with Mercedes in November 2019.. they now advise that their best estimate is correct airbags will not be available for another year I.e. November 2020.. where is the urgency to protect their customers?

- Fountain Hills, AZ, USA

problem #82

Jan 182019

GLK350 6-cyl

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called new country Mercedes-Benz (1 weston St, hartford, ct 06120, (860) 278-2000) and Mercedes-Benz of North haven (620 Washington ave, North haven, ct 06473, (203) 239-1313) and was informed that parts were not available. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rocky Hill, CT, USA

problem #81

Jan 102018

GLK350 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz glk350W2. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The contact called Mercedes-Benz of the woodlands at 936-206-7500 (located at 16917 I-45, conroe, tx 77385) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Spring, TX, USA

problem #80

Feb 012019

GLK350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mercedes-Benz of massapequa (101 sunrise hwy, amityville, NY 11701, (631) 213-2023) was contacted and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Islip Terrace, NY, USA

problem #79

Nov 232019

GLK350

  • miles
Recall notice on takata passenger air bag dated February 2018. Still no repair available. Manufacturer has failed to remedy this safety recall in a timely. Date response to "when did this happen?' is date this report is being filed.

- Addison, TX, USA

problem #78

Jan 012018

GLK350

  • miles
Recall on takata air bag. Still no repair available over 1 year since contact

- Fort Worth, TX, USA

problem #77

Jan 182019

GLK350

  • miles
2013 Mercedes Benz glk 350. Consumer writes in regards to takata airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the airbag recall. The part were unavailable.

- Twisp, WA, USA

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