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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
67,509 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Mercedes-Benz ML320 steering problems

steering problem

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1999 Mercedes-Benz ML320 Owner Comments

problem #11

Jul 012022

ML320

  • miles

A D V E R T I S E M E N T S

There was a recall on the steering on my 1999 Mercedes Benz. The Manufacturer said its closed. The steering is leaking and hard to drive and I fear the power steering pump will go out while I am driving the Vehicle. I fear for my safety. How can I get this recall opened and my vehicle fixed.

- Deming, NM, USA

problem #10

Feb 152011

ML320

  • 99,000 miles
The contact owns a 1999 Mercedes Benz ML320. The contact stated that while driving approximately 35 mph, the power steering failed without warning. The vehicle was restarted but the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering pump needed to be replaced. The vehicle was repaired twice, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 99,000. Djr

- Homer Glen, IL, USA

problem #9

Sep 012007

ML320

  • 120,000 miles
Continuing problems with power steering. Taken to the dealer for inquiry over 3 years ago; no resolution presented. Problems have persisted and gotten progressively worse. Only when researching, was I made aware of the recall. No notification from manufacture or dealer. Substantial costs incurred and vehicle continues to leak after numerous repairs. Moonroof unable to close 100% - taken to dealership. Advised the problem was seen routinely with this particular moonroof. Advised to fore-go repair due to cost. Upon extensive research, this problem is quite customary and unsure as to why the vehicle was not recalled or repairs made by the manufacturer. Would like a written response outlining options and resources to remedy these issues.

- Oakland, CA, USA

problem #8

Oct 072009

ML320

  • 117,000 miles

A D V E R T I S E M E N T S

When trying to turn my vehicle from a parking lot, there was a sudden leakage of power steering fluid and the steering wheel became so hard to turn. The car was not in drivable condition and I towed it to my nearest service station. After diagnosis, power steering hose and clamp were replaced and the car is running good now. Later I found that this is a known issue in 1999 Mercedes ml 320 and found recall campaign details of this issue in NHTSA website. But when I called Mercedes usa to get a reimbursement for the repair cost, they are refusing to give reimbursement for a strange reason. I am still following this issue with them.

- Renton, WA, USA

problem #7

Dec 132008

ML320

  • miles
My car stopped steering. I could not turn the steering wheel. It occurred on Saturday, December 13,2008. I had my car towed to a meineke shop. They discovered that my hose and clamp had to be replaced. I went to my closest merecedes Benz service center in greenwich, ct the next week. They completed the repair. I submitted my meineke bill of $50.35 for reimbursement to my salesman, phil boutall. I was told that I would get the refund in a few days. It has now been over 3 months. I have made numerous calls to mr boutall and spoke to him personally as well as left messages. Besides empty promises and unreturned voice mails I have not received my reimbursement.

- Old Greenwich, CT, USA

problem #6

Dec 082007

ML320

  • 120,000 miles
The contact owns a 1999 Mercedes Benz ML320. While driving approximately 40 mph on normal road conditions, the power steering failed without warning. Immediately, the driver exerted more effort to turn the steering wheel. There was also excessive power steering fluid leaking. The vehicle was taken to an authorized dealer for inspection and they discovered NHTSA campaign id number 03V121000 (steering;hydraulic power assist;hose, piping, and connections). The vehicle was repaired for the recall. The vehicle was taken to an authorized dealer on two separate occasions for identical failures, but there were no resolutions. The vehicle is in the process of being taken to an independent mechanic for a second opinion. The failure mileage was 120,000 and current mileage was 127,000.

- Knoxville, TN, USA

problem #5

Nov 172008

ML320

  • 110,000 miles

A D V E R T I S E M E N T S

The contact owns a 1999 Mercedes Benz ML320. The contact received a recall notice for the steering. The dealer stated that the power steering pump was damaged and they would only replace the power steering hose. The vehicle is currently at the repair shop to have only the hose repaired. The NHTSA campaign id number was unknown. The failure mileage was 110,000 and current mileage was 128,000.

- Tampa, FL, USA

problem #4

Jun 212005

ML320 6-cyl

  • Automatic transmission
  • 72,000 miles
My wife drove from las vegas on 15 fwy back home when the engine light came on. About 10 minutes later, the vehicle pulled to the left so she steered to the right but it pulled to the left again. While the vehicle was pulling, she applied brakes to slow it down but it seem like the vehicle went faster and faster. She heard a sound "shhh" sound like a vacuum leaks. The steering wheel was pulling too hard to the left so she could not hold on anymore. The care then went off road and rolled over, landing in the section separating the cars going to las vegas and the cars going back. After landing she screamed how the baby, how the baby, he was 14 months, how every body--her daughters and parents...all 4 tires are SUV Michelin, just replaced about a month. We believe some things was wrong with the vehicle.

- Tustin, CA, USA

problem #3

Jun 152003

ML320

  • Automatic transmission
  • 45,000 miles
I have problems with my check engine light from and faulty oxygen sensor, the car was repaired under warranty. Then I had a hose disconnect and lost power steering prior to the recall on the hose cloamp and I paid the towing and repairs myself. Now I have had a major mechanical problem and on August 5th, my car lost power steering, air conditioning, the battery light came on and then my car began overheating. Apparently the crankshaft broke and it shredded one of the major belts, which damaged the oil pan and water pump. I immediately pulled over and had the car towed 20 miles to the dealer. The bill is going to be $3000. I saw a similar complaint on the NHTSA web site. I am concerned that other consumers may have similar problems and may not be able to pull over safely, not to mention the cost of repairs.

- Superior, CO, USA

problem #2

Dec 112003

ML320

  • Automatic transmission
  • 59,600 miles
After the vehicle was serviced for NHTSA recall 03V121000 concerning power steering pump, vehicle experienced ongoing steering problems. Consumer stated warranty expired, and dealer refused to admit that vehicle was running in good conditions. Dealer charged consumer every time vehicle was brought in for a steering problem.

- Culver City, CA, USA

problem #1

Jan 082003

(reported on)

ML320

  • miles
When making a slight turn or just driving straight steering wheel stuck unexpectedly and consumer has hit a wall. Dealer has been contacted. Ts.....

- Orange, NJ, USA

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