This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Mercedes-Benz ML350. The contact stated that the front driver's seat headrest failed to go down and remained stuck in the up position. The contact stated that his wife was 5'5" and would not be protected in the event of a crash. The vehicle was taken to Mercedes-Benz of paramus (755 NJ-17, paramis, NJ 07652, (201) 977-6365), but was not diagnosed or repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 67,000.
- Rutherford, NJ, USA
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- Rutherford, NJ, USA