NHTSA — Equipment Problems

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Mercury Cougar accessories - interior problems

accessories - interior problem

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1997 Mercury Cougar Owner Comments

problem #1

Jul 102004

Cougar 8-cyl

  • Automatic transmission
  • 52,000 miles

A D V E R T I S E M E N T S

Had catastrophic intake manifold failure while on vacation. Fomoco has a recall on this component (97M91) but refused to provide relief. As I understand the recall of this known problem, Ford will only replace when it fails, but it must fail in a specific time frame. This was a silent recall as Ford never publicized it. I had attempted a preventative replacement as I was aware of the inherent problem -- again my local Mercury dealer (king - gaithersburg, md) would only replace when the manifold failed. Well it did while I was on vacation hundreds of miles from home. As this was a known manufactor's problem from the date of installation, replace must be done when the problem first comes to Ford's knowledge. Instead, when issuing the recall (March 1999) Ford chose to ignore the problem until the consumer brings it to the dealership's attention. Only then would the dealer acknowledge the recall existed.

- Germantown, MD, USA

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