2000 Mercury Grand Marquis air bags failed to inflate in an accident. Consumer states that he was involved in an accident and that the air bags did not inflate. Consumer sent a complaint to Ford and never received a response.

- Hudson, FL, USA

While driving the consumers wife loss control of the steering wheel and hit the rails on both sides. The vehicle headed into a ditch on the left side, the consumer yanked the wheel to send the vehicle straight but instead the went across two lanes and slammed into the median. The dealer was notified. The air bags did not deploy. At the time of the accident, the consumer was working the electronic passenger seat controls and the consumer wanted to know if there was any connection. The mechanic claimed the ball joint failure caused the accident, the ball joint had no grease.

- Grafton, NY, USA

While driving slowly rear ended another vehicle. Upon impact, air bags did not fully deploy, just half way.

- Level Land, TX, USA