NHTSA — Steering: Column Problems

6.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,024 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Grand Marquis steering problems

steering problem

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2001 Mercury Grand Marquis Owner Comments

problem #2

May 142003

(reported on)

Grand Marquis

  • miles

A D V E R T I S E M E N T S

The steering wheel locked and the vehicle did not start. The dealer stated there was no problem.

- Walker, LA, USA

problem #1

Sep 212002

Grand Marquis 8-cyl

  • Automatic transmission
  • 22,047 miles
Consumer stated there was a rattling noise coming from the engine when cold, dealer informed consumer the timing gear needed to be replaced, also the dashboard vibrated, however dealer stated nothing was wrong, the trim panel was loose on the door, the left front door closed too hard, the vehicle would lean to the left and there was a noise coming from the front of the vehicle when turning a corner, dealer replaced the front frame supports, the instrument cluster was scratched, the steering column trim was replaced, the radio had a poor reception, there was a pulsation coming from the brakes, however the dealer could not duplicate the problem.

- Waverly, NY, USA

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