The contact owns a 2003 Mercury Grand Marquis. While driving 55 mph, the headlamps failed to operate. The failure occurred without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.

- Memphis, TN, USA

On 25 April 2016 driving on a two lane country road at night both headlights suddenly turned off. I was able to pull into a farm access space and avoided the ditch. Although the parking lights seemed to work I was not able to turn on the headlights for several minutes. Finally after many trys with the light switch the headlights did come back on. I was able to reach home without further incident but now fear driving car at night!

- Shelbyville, KY, USA

The contact owns a 2003 Mercury Grand Marquis. While driving 70 mph, the headlights failed to operate. The contact received a notification of NHTSA campaign number: 15V861000 (exterior lighting); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 41,000. Parts distribution disconnect.

- Nutley, NJ, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that the exterior lighting did not function unless the dimmer switch was held. The vehicle was taken to the delaer where it was diagnosed that a new dimmer switch was needed. The vehicle was not repaired. The manufacturer was not notfied of the failure. The failure mileage was approximately 203,000.

- Mccomb, MS, USA

The contact owns a 2003 Mercury Grand Marquis. While driving at various speeds, the headlamps failed to illuminate without warning. The contact had to activate the high beams to see while driving at night. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The VIN was not included in NHTSA campaign number: 15V861000 (exterior lighting). The failure mileage was 265,000. Updated 06/29/16 the consumer stated the high beams only worked when holding the button/lever. Also, the brake light stayed on. Updated 06/30/16.

- Port Charlotte, FL, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 35 mph, the vehicles low beam headlights failed without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 150,000.

- Nashville, TN, USA

The contact owns a 2003 Mercury Grand Marquis. While driving 35 mph, the low beam headlights failed to illuminate; however, they illuminated while the vehicle idled. The failure recurred intermittently. The contact mentioned that the high beam headlights were still working. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

- Cincinnati, OH, USA

The contact owns a 2003 Mercury Grand Marquis. While driving approximately 70 mph at night, the headlights failed to illuminate. After tapping onto the lighting control module, the lights activated. The failure recurred intermittently. The VIN was not included in NHTSA campaign number: 15V861000 (exterior lighting).the contact replaced the lighting control module himself. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

- Blytheville, AR, USA

Well I bought this car and it has recalls on it but know the Ford shop won't fix I thought it was free to get recalls fixed wow

- Wichita, KS, USA

Loss light power while driving at night on city street, which was probably caused by a defeated controlling light module, as suggested in this recall.

- Washington, DC, USA

While driving my lights just shut off by themselves and I have to hold the lever towards me to continue to have light until the sensor decides to shut back on. This is a safety hazard and I have 2 small children that I ride back and forth to school in this vehicle.

- Lafayette, LA, USA

The contact owns a 2003 Mercury Grand Marquis. While attempting to start the vehicle and utilize the headlights, the contact noticed that neither the headlights nor the tail lights were operational. In addition, the turn signals failed a few weeks prior to the exterior lighting failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 147,000.

- Taylors, SC, USA

I was driving and my headlights went out. I couldnt see the road. They never came back on. I was on a city street

- Houston, TX, USA

The lights, to include blinkers and brakes, suddenly stopped working. This vehicle belongs to my 85 year old mother, who lives on a limited budget.

- Anderson, SC, USA

The contact owns a 2003 Mercury Grand Marquis. While driving 45 mph, the headlights, turn signal, instrument panel, and interior lighting failed without warning. The vehicle was taken to a dealer where it was diagnosed that the lighting control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 265,000.

- Pinellas Park, FL, USA

I was driving home from school at 8:30 P.M. on Monday October 5, 2015 and my lights suddenly stopped working while I was driving. I am now stuck in a parking lot until the sun returns and can drive safely.

- Pinellas Park, FL, USA

My 2003 Mercury Grand Marquis has had an issue with the lighting module for the headlights. The headlights will not turn on anymore and from what I see from others complaints about this model is that the majority of the complaints with this vehicle are with the same issue! I really hope that this issue becomes a recall since obviously they are aware of how many people are having this problem. Do you know how hard it is not to be able to drive at night"! let alone when it's rainy or foggy out. I have young children what if theres an emergency?? this issue needs to be addressed before more people get into an accident! are they waiting for someone to die first!" another issue I have is with the windshield wipers- they only have one speed- fast. I don't know why they wouldn't make them with slower settings, every time it rains lightly I have to turn them on for a second and off repeatedly because there aren't any slower settings. I like the comfort of my Grand Marquis but these issues really need to get resolved or I'll be forced to by another vehicle and if they don't do a recall on the exterior lights I will never buy another vehicle from Ford Motor Company because it will show that they really don't care about people's safety!

- Toledo, OH, USA

While driving home my head lights went out. I tried to pull over when I noticed but it was dark and not a good place to stop a vehicle. I found my hazards and tried to creep to a safer spot. Luckily I made it out of this safely, I live in san diego where there's a lot a traffic and some areas are not well lit or suited to pull over. I felt like this was a hazard that could have caused an accident and risked my safety. I was shocked when I got home and read on the internet that this is the most common problem for a 2003 Mercury. This safety hazard needs to be addressed and corrected. Thank you

- San Diego, CA, USA

My headlights went out while I was driving D I wn the interstate and they wouldn't come back on.

- Dublin, GA, USA

The contact owns a 2003 Mercury Grand Marquis. While driving at approximately 40 mph, the headlights were activated and suddenly flickered intermittently. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the light control module failed and needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic and the vehicle was repaired. The detail repairs were unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.

- Carlstadt, NJ, USA