The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 40 mph, the headlights became inoperable without warning. The contact used the emergency hazard lights until reaching her destination. The vehicle was not inspected or repaired. The manufacturer was not notified of the incident. The approximate failure mileage was 123900.

- Little Rock, MS, USA

Lately when I crank the car at night the lights do not come on in the automatic setting. I switch it to manual and they still do not come on. When I switch it back to automatic they usually come on. Sometimes I have to do this twice to get them to come on. Several times I've had them go off when driving and got them to turn back on this way. Quite a few times I've left a brightly lit parking lot at night not realizing the lights hadn't come on and suddenly realized it when I pulled out into the road.

- Pelham, GA, USA

While driving my 2003 Grand Marquis the lights go out and come back on intermittently. This is a major concern that Ford Motor Company knows about this and has not offered a recall yet. Guess their waiting for deaths to occur before doing so....so sad. There are so many of these same complaints about this until it is scary. Ford Motor Company-----own up and recall this.

- Jacksonvile, FL, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 30 mph, the headlights failed without warning. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 41,000 and the current mileage was 41,500.

- Denver, PA, USA

2003 Mercury Grand Marquis. Consumer writes in regards to vehicle headlights malfunction. The consumer stated while driving at night on a dark road, the headlights went out. The lights would normally come on automatically by a sensor when it was dark. The consumer stated he was unable to turn them on manually. The cost to repair the problem was $781.74, in which only the dealer could repair. The consumer stated a sensor went bad.

- Allison Park, PA, USA

The headlights turned off while I was driving at night. I had been driving for approximately 15 minutes. I was on a freeway with some over head lighting so I continued driving. After about 45 seconds the lights came back on. This has happened several times since the original incident. Has there been a recall for this issue from Ford/Mercury? this is an issue that has happened to quite a few Mercury vehicles as the web is packed with incidents of this nature by owners and have only back yard, shade tree mechanics advice to try this or that. One other item to mention is that when they turn off, I have always been driving at a time of night when few other cars are on the road (no on-coming headlights). Could the on-coming traffic sensor on the interior rear-view mirror for auto high beam dimming be somehow involved? this is a very serious issue that could be life threatening. I would appreciate a quick response.

- Albuquerque, NM, USA

Driving down the road and the head lights just go off, do not have any control over the selector switch, they only way to have lights is to hold the flash bright light on the turning signal and hold there, you might get lucky and let go of the turning signal and the lights might come on and go right back off, very unsafe, could cause a bad accident, I have priced this to be replaced and they are telling on about $650 for the part along, plus the labor involved, if they know this is happening and had complaints, they should replace the defective item, before someone gets in a serious crash or killed.

- Montpelier, OH, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving approximately 45 mph, both headlights failed without warning. The contact mentioned the failure recurred frequently and the lights would illuminate a few minutes after they shut off. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 111,000. The VIN was not available.

- Greensburg , IN, USA

Headlights would not come on in the manual or automatic light switch mode. The only way to have headlights on is to hold high beam lever in the "flash more"( lever pulled toward driver). I found after a while if I kick my foot above the accelerator, the lights would come on and stay on for an undetermined time. Further diagnosis indicates a poor connection by moving one of the modules connectors.

- Garden City, MI, USA

Luckily I am driving home from work around 1230am on an interstate with moderate traffic. The headlights just go off without any warning. After some very close calls and not just a few upset drivers, I did manage to get off the road and onto the side. I discovered that I could hold the signal handle back I had high beam lights that let me get home. I have maintenance records on this car since it's first oil change at 3000 miles, the auto is well taken care of. I do not understand why Ford would not take the responsibility for this as from what I have already read, it is a very common problem, I guess not enough people have died from it yet.

- St. Albans, WV, USA

Turned on headlights they did not come on but if you pull back on turn signal high beam works when held in position.

- Dayton, TN, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while traveling 50 mph, both headlights failed. The contact was able to merge to the side of the road to restart the vehicle but to no avail. The vehicle was able to be driven to the contact's residence and was later taken to a dealer where it was determined that the light control module had failed. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure mileage was 93,000 and the current mileage was 96,000.

- Nelliston, NY, USA

The headlights on low beam would not come on - could only drive at night while holding the high beam light on. Being told it is the lcm and has to be replaced at a high repair cost. After much research about this problem, Ford should be paying for these repairs and not the consumer!

- Benton, AR, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving approximately 40 mph the headlights shut off without warning. The lights came on a few minutes after they shut off. The failure recurred frequently. After some time the headlights no longer illuminated. The vehicle was taken to an independent mechanic who diagnose that the automatic light control module failed and needed to be repaired. The VIN was not available. The vehicle was not repaired. The approximate failure mileage was 90,000.

- Bentonville, AR, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that the headlights failed. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was repaired. The failure mileage was 40,000 and the current mileage was 79,995.

- Chillicothe, OH, USA

The contact owns a 2003 Mercury Grand Marquis. While parked, the contact noticed that the headlights were not illuminated. The failure recurred intermittently. The vehicle was not taken to the dealer for diagnostics. The vehicle was not repaired. The approximate failure mileage was 55,000. The VIN was not available.

- Miramar Beach , FL, USA

While driving at night at a speed of 40 mph, my head lights shut off while on auto. I tried switching to manual lights and this did not work either.

- Woonsocket, RI, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 20 mph, the headlights failed and could not be turned back on. The vehicle was not taken to the dealer and the manufacturer was not contacted. The failure mileage was 180,000. The current mileage was 186,000.

- Louisville , KY, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated the external headlights became inoperable without warning. The manufacturer was notified, but denied any assistance with repairing the vehicle. The dealer was not notified of the failure. The vehicle was not repaired. The failure mileage was 78,000 and the current mileage was 85,000.

- Newport News, VA, USA

2003 Mercury Grand Marquis..this is a loaner car while my F-150 was in the shop. I used the car for work that morning. Lights worked fine, but I needed to use my trailor the next day so my wife was going to use the car for work the next day so I could use our Explorer to pull the trailor. The car needed gas and it was dark out. We went to go for gas and when I started it the parking lights worked but the headlights would not. I pushed the turn signal lever forward and the brights didn't either. I checked the fuses and could not find one bad. It is going back to the Ford dealership. I would think from what I have read about this being an ongoing problem, there would of been a recall by now. I'm just glad it didn't happen to my wife on her way to work, it was foggy and dark that morning.

- Kewanee, IL, USA