NHTSA — Steering Problems

2008 Mercury Mariner (Page 3 of 15)

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: The 2008-2011 Mercury Mariner has a dangerous problem with the power steering that Ford says they fixed when they didn't -- at least not 100%.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
117,454 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercury Mariner steering problems

steering problem

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2008 Mercury Mariner Owner Comments (Page 3 of 15)

« Read the previous 20 complaints

problem #248

Jun 132019

Mariner

  • 120,000 miles

A D V E R T I S E M E N T S

While driving down the baja peninsula my steering wheel began to vibrate and make strange noises. Shortly after I lost all power steering making navigation over the mountain roads extremely dangerous and hard. Once home in the us I contacted a local Ford/Mercury dealer and was told the recall had already been satisfied. But now I'm seeing hundreds of complaints about steering issues occurring within the same time frame as my own.

- Coupeville, WA, USA

problem #247

Jan 262020

Mariner

  • 200,000 miles
The contact owns a 2008 Mercury Mariner. The contact stated that at vehicle startup, there was an abnormal vibration in the steering wheel. The contact stated that soon after, the steering ceased. The vehicle was taken to an independent mechanic, where it was determined that the power steering gear needed to be replaced. The vehicle was not taken to the dealer for a diagnostic. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000.

- East Pointe, MI, USA

problem #246

Sep 292019

Mariner

  • 103,184 miles
The contact owns a 2008 Mercury Mariner. The contact stated on several occasions while the vehicle was idle or being driven, the steering wheel vibrated abnormally. The contact also stated that when the steering wheel was turned there was there was a hesitation in response to the wheels responding. Additionally, the contact stated that there was a clicking sound in the steering. The contact stated that the clicking sound emitted from the intermittent shaft. The vehicle was taken to an independent mechanic who replaced the brake pads, brake rotors, and provided an alignment. Neither the dealer nor the manufacturer was contacted or informed of the failure. The failure mileage was 103,184.

- Fredonia, NY, USA

problem #245

Jan 092020

Mariner

  • 200,000 miles

A D V E R T I S E M E N T S

The contact owns a 2008 Mercury Mariner. While, driving 25-30 mph the steering wheel was hard to turn. The steering sensor fault warning indicator light was illuminated. The local dealer was not contacted. The contact stated that the failure was similar to NHTSA campaign number 14V284000 steering. The manufacturer was contacted but, no further assistance was provided. The failure mileage was 200,000.

- Corinth, MS, USA

problem #244

Jan 062020

Mariner 6-cyl

  • 2,136,000 miles
[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hawkins, TX, USA

problem #243

Dec 282019

Mariner

  • 76,657 miles
Lost my power steering on the freeway. Problem: Steering: Electric power assist system failure - recall #14V284000 date of recall 05/29/2014 safety recall 14S05 steering problem Ford claimed this was not covered under the recall and I had to pay $2100 for this repair. The part replace were on the recall notice!!I I bought this car from caruso in Feb 2017 with 52,000 miles and the carfax supplied at the time of purchase had no recalls listed on it. The car only has 76600 mile now. I have opened a claim with Ford Motor Company but they told the service I was not covered. They replaced the steering column assembly. Ids check codes B2277 and B1342.

- Carson, CA, USA

problem #242

Sep 012017

Mariner

  • 110,000 miles

A D V E R T I S E M E N T S

The contact owns a 2008 Mercury Mariner. While operating the vehicle, the power steering malfunctioned and caused the steering wheel to become very difficult to turn in either direction. Also, the "power steering faulty" message was displayed. The vehicle was taken to quirk Ford (540 southern artery, quincy, MA) where the power steering control module was reprogrammed per NHTSA campaign number: 14V284000 (steering); however, the failure continued. The manufacturer was notified of the failure. The failure mileage was 110,000. The VIN was invalid.

- High Park, MA, USA

problem #241

Dec 202019

Mariner

  • miles
While driving the power steering went out on my vehicle. There is a recall for this same issues with other Mercury Mariner but appears mine is not covered by this recall however I am having the same issue as the recall.

- Midland, MI, USA

problem #240

Dec 262019

Mariner

  • 125,000 miles
Power steering intermittently goes out like thousands of others escapes and Mariners. This happens randomly.

- Muskegon, MI, USA

problem #239

Nov 202019

Mariner

  • miles
I drove my 2008 Mercury Mariner to the gas station last week and the warning light came on reading power steering sensor assist fault. I contacted the local Ford dealership, I brought my car in to the service department. They diagnosed the steering sensor needed replaced, so they ordered the part and installed the new sensor. The dealership notified me that the sensor was not the issue, and that I actually need to replace the steering column and housing unit. I was originally quoted for the sensor & labor $779, which they were not going to charge me for since it was an incorrect diagnosis. But, to replace the steering column & housing I was now quoted $2100. I had noticed on web site searches that there is recalls for steering issues on 2008 Mercury Mariner. I entered my VIN number and nothing is coming up, I also questioned the dealership about reading the numerous complaints and also asked about if there were any recalls for my vehicle, I was told there were none. I just can't fathom my issue has gone from $779 to $2100 on a sensor issue to a replacement of the steering column and housing. I'm hoping for some results by submitting this complaint. Thank you

- North Pole, AK, USA

problem #238

Nov 082019

Mariner

  • 176,936 miles

A D V E R T I S E M E N T S

My car keeps saying "power steering assist fault". my wheel gave out several of times while driving on the road and now I'm terrified 😬. it did it again tonight while I just took a spin around the corner. I only had my vehicle for 2 years! please tell me that it's a recall on this vehicle

- Pottstown, PA, USA

problem #237

Nov 112019

Mariner

  • 167,000 miles
Hello, I have a 2008 Mercury Mariner hybrid. I return from work one evening. My wife was going out and decided to take drive my vehicle. As she backed up she found it very hard to turn the steering wheel. The electric power steering system went out.

- Memphis, TN, USA

problem #236

Nov 112019

Mariner

  • 190,000 miles
Driving about 40 mph when steering assist fault indicator came on and loss power steering. Recall on vehicle was completed in 2014 for possible problem of losing power steering. Now have no power steering. Took it to garage and mechanic said the electronic steering module was faulty. Thought the recall in 2014 was to prevent this from happening.

- Weedville, PA, USA

problem #235

Nov 092019

Mariner

  • 135,000 miles
The contact owns a 2008 Mercury Mariner. While the vehicle was at a stop, the steering lost power and the power steering assist fault indicator illuminated. The dealer was not contacted. The vehicle was taken to an independent mechanic who informed the contact of NHTSA campaign number: 14V284000 (steering); however, the manufacturer stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 135,000.

- Paterson, NJ, USA

problem #234

Nov 012019

Mariner

  • 176,000 miles
Defective part on the steering wheel was replaced at 111,000 miles, the vehicle is now at 176,000 miles and the part needs replaced again. Power assist mechanism. We have no power steering. Ford said they won't replace it, it had already been done. Need to know what to do next.

- Sullivan, MO, USA

problem #233

Nov 012019

Mariner

  • 135,000 miles
I was driving on the interstate in traffic and had a complete loss of power steering, making it nearly impossible to pull over or get off the highway.

- Hazelwood, MO, USA

problem #232

Oct 312019

Mariner

  • 102,000 miles
The contact owns a 2008 Mercury Mariner. While driving 30 mph, the steering wheel started to turn right and left independently. Also, the power steering assist warning indicator illuminated. The vehicle was powered off and was restarted, but the failure recurred. The following day, the vehicle was taken to camelback Ford (1330 E camelback rd, phoenix, AZ 85014, (605) 635-7551) where it was diagnosed that the steering shaft torque sensor needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 102,000.

- Phoenix, AZ, USA

problem #231

Oct 142019

Mariner

  • 223,278 miles
My power steering failed and although Ford recalled 900,000 08 marniners my wasnt one of them and isnt covered.

- Des Moine, IA, USA

problem #230

Aug 252018

Mariner

  • 95,232 miles
While driving the power steering stopped working. This problem was supposed to be addressed by a previous recall in 2004. I purchased the vehicle in August 2017 and exactly one year later the power steering stopped working. I took it to the dealership with a copy of the recall notice and was informed that the solution to the problem had been addressed with the previous owner of the vehicle. In researching the problem, I have encountered information that the reoccurrence of this issue is a problem after the so-called fix. The power steering stopped working while driving and turning on the highway. In addition, the carfax vehicle history report doesn't show the repair ever being done.

- Denver, CO, USA

problem #229

Apr 272019

Mariner

  • miles
Steering stops working while driving. I have to slam brakes stop turn the car off and on then it works again for a few miles.

- Pompano Beach, FL, USA

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