For years I have sporadically gotten a "Power Steering Sensor Fault" displayed when I would start the car. You could barely turn the steering wheel. In searching the Owner's Manual, owners are advised to turn off the ignition, wait briefly then restart the car (how this issue got into the Owner's Manual and could not be addressed and eliminated, I don't understand). This would correct the fault and the power steering would function normally. Fortunately it never happened while driving. In the last week this display was occurring more frequently until on 5/16/21 it would not go away and I could not drive the car. Today, 5/20/21 I got it towed to the local Ford dealer. The situation will probably not be diagnosed until next week. From reading everything on the internet, this is a routine safety concern, and a recall for the control module has been issued on the 2011-2015 Milan models. Unfortunately my car is 2010 and is not included in the recall. Aren't we talking about an identical control module as to those that have been recalled"? Then why wouldn't the NHTSA not be concerned about this very similar safety issue?"!! I'm thankful this didn't happed to me while driving!

- Jenkintown, PA, USA

Power steering has failed multiple times on the vehicle. The dashboard displays 'power steering assist fault' and the steering wheel is locked. This occurred both when the vehicle was stationary and in motion. Fortunately I was driving in a safe location each time, but had it been on a highway this would have caused a crash. There is a recall for this specific issue on 2011 Mercury Milan, but not on 2010 models.

- Newark, DE, USA

I was at a store for a while I came outside I crank my car put the car in reverse simultaneously the traction control light the ABS system light came on along with the power steering going out I did see. This is all the symptoms of a recall but it is not associated with my VIN number now the dealership that has my vehicle has service three other recalls where is servicing three other recalls that has told me that now I will have to pay $3,500 for a rack and pinion replacement and whatever this recall causes for my brakes

- Shreveport, LA, USA

Started my car up and it said power steering failed..I cut the car off and waited then it went off...as I was headed to work the airbag light came on for the passenger side..I pulled into the store turned the car off a while and started it back up the light went off before leaving work the power steering message popped back up I once again turned off the car for a while...I manage to make it home but a mile from my house the airbag light once again came on.. please check into this..I love my life and the life of my loved ones driving like this is very dangerous and this is my only means of transportation.

- Covington, GA, USA

I started my car to go to work and the power steering assist light came on and my steering wheel is locked.

- Smyrna, GA, USA

Multiple times now the steering column locks up and power steering.fails while driving. The latest time was in a parking lot. This is a very dangerous situation. The last time was 1/30/2021.

- Des Moines, IA, USA

My cars power steering sometimes won't work when I start the car. It will work after I turn car off and restart it. I saw on the internet that this a common problem. I called Ford and he says the recall does include my car. I don't understand why my car is not included in the recall. Lately it is happening more often.

- Grand Haven, MI, USA

Power steering assist fault on dash with power steering not working. Unit was already replaced 7 months ago and has failed again. This is a real safety issue and Ford must issue a recall! service advancetrac error also displayed. Only 46,000 miles on vehicle and the power steering has failed twice!

- Georgia, VT, USA

On January 19, 2021, I was backing out of a parking space and my steering wheel would not turn. I looked at the message center on my 2010 Mercury Milan and the message showed "power steering fault". I pulled back up into the parking space and shut off the vehicle and when I restarted it, everything was okay. I see where this is a recall on Mercury Milan 2011 and after. Please consider recalling this on the 2010 models as I see there are lots of complaints on this happening to the 2010 Mercury Milan. I'm concerned about it going out while driving down the road and having a wreck.

- Horatio, AR, USA

I drive a 2010 Mercury Milan. I've had no problems whatsoever within the last three years driving this vehicle. Yesterday (01/21/21) & without warning the service power steering message popped up on my dash board just as I made it to the store. I turned my car off and back on and had no power steering. I could not turn the wheel at all!! my car isn't drivable right now. I hope there's a recall on this vehicle. I just paid the vehicle loan off days ago.

- Raleigh, NC, USA

Power steering assist warning. Power steering doesn't work.

- Corinth, MS, USA

My wife was backing out of a parking spot at a shopping center when the power steering went out on our 2010 Milan. There were no previous warning notifications prior to this incident. The warning lights indicated to service advance track and service power steering now. I have read that there are recalls for this problem with 2011 Milan's and above but not the 2010. Were the same steering components installed in the 2010 as in the 2011 and above. I'm thankful that my wife was just in a parking lot when this took place and no on the express way. Currently at the Ford dealer. Waiting to see what the cost will be to repair !!!!! does someone have to get seriously injured or die before Ford will include the 2010 Milan for this power steering problem.

- Livonia, MI, USA

Electronic power steering suddenly stopped working while driving. I was able to manually steer to get the vehicle home. After researching online, this is a known and common issue. Ford Motor Co. Addressed the issue in 2011 models, but not in 2010 models. I have found hundreds of complaints across various car forums for this issue.

- Kenosha, WI, USA

Power steering hydraulic locked on me twice while driving first time I was on express way and hit wall 2nd time I knew what was about to happen and of course steering locked and I almost crashed again this needs to be addressed because my research shows me folks have died from this but because it's not enough deaths it won't be recalled this is crazy why recall 2011 that has same part and not 2010

- Detroit, MI, USA

My wife was driving the car and pulling into a parking lot when the service advantrac message popped up on the dash and she lost all steering control. Fortunately she was able to get the car stopped before hitting anything. I have noticed the last couple of days when cold starting the car and taking off in it the steering has been fighting back when trying to make a sharp turn. I thought it just had something to do with the cold temperatures and the power steering fluid. The car has around 149,000 miles on it. I was not in the car when all this happened so I can't give any more details than this at this moment.

- Ravenna, KY, USA

The contact owns a 2010 Mercury Milan. The contact stated while driving approximately 35-40 mph, the power steering assist warning light illuminated and the vehicle loss power steering functionality. The contact coast to the side of the roadway and reverse the vehicle back to the residence. The contact stated that steering the vehicle was difficult due to the failure. The contact took the vehicle to a certified mechanic who stated that the steering gear needed to be replaced and reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000.

- Garner, NC, USA

For the last year, the power steering assist on my 2010 Mercury Milan will randomly turn off while driving the car and prior to starting the car. I can turn the car off, wait and the power steering assist will re-activate.

- Phoenix, AZ, USA

The contact owns a 2010 Mercury Milan. The contact stated while driving 45 mph, the steering became difficult to turn with the advance trac and power train warning lights illuminated. Meegan Ford Inc (119 state St, mount pleasant, pa 15666 (724) 547-3552) was contacted and confirmed that the VIN was not under recall. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 173,000. The vehicle was taken to be diagnosed and repaired. Consumer stated failure was exact failure of vehicles 2011 and up.

- Dunbar, PA, USA

I parked my car 2 days ago in front of my house and the next morning I woke up I could not move my steering wheel, my car displayed on the dashboard 'power steering assist fault' I can no figure out the problem

- Chester, PA, USA

The contact owns a 2010 Mercury Milan. The contact stated that while pulling out of the driveway, the power steering warning light illuminated and the steering wheel became difficult to turn. The vehicle was turned off and restarted however, the failure persisted. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 140,000.

- Grahamsville, NY, USA