2010 Mercury Milan steering NHTSA complaints: Steering

NHTSA — Steering Problems

2010 Mercury Milan (Page 3 of 5)


really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
75,940 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan steering problems

steering problem

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2010 Mercury Milan Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #52

Nov 232015


  • 114,072 miles


The contact owns a 2010 Mercury Milan. The contact stated that while at a stop and attempting to make a left turn, the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to steer the vehicle. The "power steering assist fault" was displayed across the message board. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 114,072.

- Houston, TX, USA

problem #51

Nov 232015


  • miles
Takata recall I was coming from work my steering wheel locked up on me on 249 and fallbrook in houston Texas in motion

- Houston, TX, USA

problem #50

Nov 162015


  • 130,000 miles
"power steering assist fault" would display on my lcd screen on my car. I would normally turn it off my vehicle and turn it back on and it will work fine. Now, the warning come out everytime I start my car leaving my unable to use it. I have read hundreds of complaints on different websites. I don't know what else we need to do to have Ford issue a recall for this.

- San Antonio, TX, USA

problem #49

Oct 302015


  • 55,200 miles


As I was making a right turn at a rural intersection I lost power steering. I was going less than 20 mph, turning into a parking lot for my job. A warning light stated "service power steering system" and "service advanctrac". at the end of the day, the warning message changed to say "service power steering system now". it's going to the dealer tomorrow. There needs to be a recall on this problem.

- Bethel Park, PA, USA

problem #48

Jul 232015


  • 90,000 miles
The contact owns a 2010 Mercury Milan. While driving at approximately 45 mph, the steering wheel became difficult to turn without warning. The vehicle was restarted; however, the failure recurred on two other occasions. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000. The VIN was unavailable.

- Sioux City, IA, USA

problem #47

Oct 152015


  • 100,000 miles
Went to take my car out of the parking space. Went to turn and the power steering failed! could not turn wheel left or right! at the same time this happened a warning sign popped on my dashboard saying something about power steering failure. Not impressed at all. 2010, 11 and 12 models are all having this same problem! only one they recognize at the moment having a problem is the 2011 because apparently more people need to get into a car accident or killed with the 2010 and 12 models before they recall them! I am 7 months pregnant and feel fortunate I was not on the interstate when this happened and in a parking lot! I hope the "investigation" their working on goes by quickly before anyone gets seriously hurt!

- Claremont, NH, USA

problem #46

Oct 142015


  • 108,000 miles


Was driving on freeway when the steering suddenly failed as I was changing lanes. Extremely hard to steer and almost crashed several times driving to the nearest Ford dealership. They diagnosed the issue as something related to a fault in the steering rack, and asked $6,000 to replace it, even though the car had less than 110,000 miles on it.

- Tempe, AZ, USA

problem #45

Jul 202015


  • 37,076 miles
While pulling into garage the power steering went out, all most hit the house read in news paper that Ford had a recall and fixed all the problems with the steering box blondes Ford in toledo said no recall on my car.it cost ME1790.39 to get steering gear fixed.

- Temperance, MI, USA

problem #44

Jun 162015


  • 85,000 miles
No power steering, called dealer and they what $80 to tell me I have no power steering and might cost $1800 to repair. So many reports of this why haven't they recalled these.

- Indianapolis, IN, USA

problem #43

Sep 212015


  • 54,520 miles
When driving down the road, the steering suddenly locked up and I could no longer steer. Messages saying service advancetrac and power steering failure were displayed. I checked the fluids and everything was ok. After researching this problem online, I saw that the 2011 Milan was already under recall along with many other Ford models. The 2010 Milan needs to be added to the recall as the issue also occurs with this model. This is definitely going to be a safety issue as I do not have $2000 to get this fixed and I have no other option but to drive without power steering until the recall goes through.

- Norcross, GA, USA

problem #42

Sep 012015


  • miles


Steering does not turn. It came without warning. I turned on the car to go to work to find out it doesn't work. Can't turn left and can't turn right. It is very very hard to turn the steering wheel. It's been like this for almost a month. This is the only car I have and I'm afraid I might crash going to work all because of the steering wheel not working. I wonder if anybody has been killed (hope to god not) by this malfunction it needs to fixed asap

- Brownsville, TX, USA

problem #41

Sep 112015


  • 85,000 miles
I was driving to work and a light came on which I have not seen before as well as two console messages that read "service power steering now" and "service advancetrac." My steering became noticeably heavier as I drove and then completely lost power steering as I pulled into a parking lot. I had to stop in the middle of the parking lot and slowly with great effort I was able to angle the car into a parking spot. There were no noises. I towed the vehicle to a near by auto shop and they diagnosed a faulty electric power steering and quoted me $1750 for repair.

- Ann Arbor, MI, USA

problem #40

Sep 092015


  • 88,000 miles
While at college my son called and said the power steering went out in his car. Took it to a repair shop which referred me to a dealer since they whole steering gear system had to be replaced and the computer would have to be programmed. This is going to be between 1800-2500 repair. I found this site and it seems to be a model wide issue. I am hoping that the recall on the 2011 and 2012 will be expanded to include the 2010.

- Leavenworth, KS, USA

problem #39

Aug 292015


  • 84,000 miles
While I was backing out of my driveway on Saturday my power steering went out. There was a message saying power steering assist fault. This has happened 2 times before and when I shut the car off and turn back on the message goes away and I have power steering back. This Saturday was not the case, the warning didn't go away and the car was not drivable. I had the car towed to local Ford dealership and they told me it was the steering gear and it would cost around $1800. I've research the recalls and found a lot of complaints about this same issue. In fact the 2011 Milan has a recall for the same issue!

- Indianapolis, IN, USA

problem #38

Aug 052015


  • 111,000 miles
There was no prior warning or problem with the car at all. I just started the car for work and immediately there was no power steering. A warning message appeared "power steering assist" and advanctrac. I turned the car off and restarted after a minute with no change. I repeated this several more times lengthening the time interval with no change. I tried the next morning and the problem still persisted. I had the vehicle towed into the dealership and after their evaluation they stated the problem was the power steering gear and would need a total replacement at a cost of $2200. In 40 years of driving I have never had a power steering issue, period. There is a recall for this very problem on similar vehicles but not mine. I am writing to report that the current Ford recall does not encompass all affected vehicles.

- San Tan Valley, AZ, USA

problem #37

Aug 072015


  • 75,869 miles
I was pulling out of a parking space a gas station and the "service power steering now" and "service advancetrac" service lights came on. The steering wheel became very tight and undriveable. After two calls with Ford and research online I found that the 2011 Milan has a recall but not my 2010 Milan. The car is unsafe to drive.

- Franklin , MA, USA

problem #36

Aug 022015


  • 105,000 miles
The contact owns a 2010 Mercury Milan. While driving at 40 mph, service advanced trac was displayed across the message board and the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to turn the vehicle. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 105,000.

- Detroit, MI, USA

problem #35

Jun 072015


  • 170,000 miles
While driving, power steering went out. After researching to see if it would be under a recall, it was discovered, many, many Ford cars with the same steering wheel/power steering step-up has been recalled. Because our car is a hybrid, apparently they, Ford, haven't gotten around to recalling them. Ford needs to step and recall hybrids too.

- Sevierville, TN, USA

problem #34

Aug 022015


  • 100,000 miles
The contact owns a 2010 Mercury Milan. While driving approximately 40 mph, there was an abnormal noise and the service advance trak warning message appeared while making a right turn. The contact mentioned that there was a loss of power steering. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The approximate failure mileage was 100,000.

- Detroit, MI, USA

problem #33

Jun 182014


  • 144,536 miles
While driving I lost all steering control, this problem has happened in the past. Took car to Ford they reset the computer & I was ok, until March 29 2015 I was driving and lost all sterring control, took the car bac to Ford & was told they dont know anything & I would ghave to replace steeeing gears. This is very dangerous & I had no problems with the car until I had the power train recall fixed. Please fix this problems before someone is seriously injured

- Orangeburg, SC, USA

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