Power steering locked on me while driving

- San Antonio , TX, USA

power steering doesn't work some or all the time. Pulling over and turning the car off is no longer working to reset.

- Allen Park, MI, USA

Loss of power steering and steering assist light comes on. The local dealership diagnosed it needing the power steering gear assembly replaced which they stated was a recall on the vehicle but then stated the codes they entered into Ford rejected the recall approval. Recall # 15N01

- Ada, OK, USA

While driving normally, suddenly my power steering turned off on the highway and SERVICE Advancetrac and SERVICE Power steering came in with no warning or dashboard indicator lights. This caused serious driving issues and I was barely able to get home safely. This issue was addressed in the 2015 15S18 recall but the issue is still there.

- Texas City , TX, USA

The contact owns a 2011 Mercury Milan. The contact stated that upon the start of the vehicle, the power steering assist failed to operate as needed as the "service power steering" warning message appeared on the instrument panel. The contact stated that her vehicle was placed under NHTSA Campaign Number:15V340000(Steering) and was previously serviced by a dealer. The contact took the vehicle back to the dealer where she was informed that the recall had expired and that they could not offer any more assistance. The manufacturer was also notified of the failure and was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.

- Johnstown, PA, USA

My vehicles electric power assisted steering failed. Luckily my 8o year old wife was not at the wheel at the time! Ford is aware of the EPAS problem but earlier refused to correct the problem before it entered full failure mode! Dash Panel warning was displayed after the steering went into failure mode.

- Shawnee Mission, KS, USA

The contact's girlfriend owns a 2011 Mercury Milan. The contact stated that upon start-up of the vehicle, excessive effort was needed to steer the vehicle without warning; however, the power steering assist would return after a few minutes of driving. Recently, the contact stated that the power steering assist failed with the power steering assist fault warning light illuminated on the instrument panel. The contact had called the manufacturer and was referred to the local dealer for assistance. The contact took the vehicle to the dealer where he was informed that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering) and that the warranty on the vehicle for the power steering was expired. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 80,000.

- Salem, NH, USA

The electric power steering assist is failing. The car is becoming more difficult to steer and makes an intermittent grinding noise when turning the wheels. The problem is most noticeable at low speeds when making turns.

- Grove City, OH, USA

While driving down the street my power steering completely gave out and it says a whole bunch of stuff on the dash. I almost wrecked the car because it veered off to the right. Luckily I was able to pull over and tow the car home.

- Bakersfield, CA, USA

The contact owns a 2011 Mercury Milan. The contact stated while driving 20 mph, the steering wheel ceased and made it difficult to steer the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to price Ford of turlock (5200 N golden state blvd, turlock, ca 95382) to be diagnosed. The contact was informed that the steering rack and pinon needed to be replaced. The vehicle was repaired several times however, the failure recurred. The manufacturer was informed of the failure. The failure mileage was approximately 23,000. The VIN was not available.

- Ceres, CA, USA

While driving the vehicle a warning came on stating power assist failure. Car had manual steering only. The first time it happened it went away when the car was restarted. No such luck this time, warning stays on and no power steering. Luckily I was on straight roads both times. I see there was a recall on this but the dealership says there is none??

- Orting, WA, USA

Due to the recall of the steering gear we had it repaired Oct 10 2018. The vehicle had 94,430 miles and qualified under the recall. The car has been driven 15,311 miles and the same part needs to be replaced. When I asked if the part has a warranty I was told 1 yr or 12,000 miles, so the repair would be $1800. I asked if the same repair was done what kind of warranty would there be. 2 yrs or 50,000 miles. My concern is why the recall part is only warranted for 12,000 and the new repair warranty is 50,000. Did Ford install an inferior part on my recall? the very dangerous recall part that was put on my car lasted barely over 15,000 mile. I find this very alarming to think that like I there are thousands of people driving an unsafe car putting themselves and other on the roads at risk of injury or death! you cannot steer the car when the part faults.

- Battlefield, MO, USA

As I was driving a low traction warning light came on and then the steering became impossible while pulling into my driveway and went through our grass leaving ruts in it. Apparently once the power steering went out and a warning sign came on in vehicle it now will not go off and its impossible to turn. There is a recall on certain VIN cars of our make, year and model however not specifically ours. It is obvious it is due to the same faulty power steering computer thing.

- Memphis, IN, USA

Getting power steering assist code. Was able to turn car off and restart and it would clear thus allowing the steering wheel to turn as expected. But now it won't clear. Lucky I was able to drive car from 7-eleven to work which was not too far from my job. When looking up issue on line I came across recall, but when I looked up my VIN it says there are no recall for my vehicle!!! this is extremely dangerous, and can't understand how so many cars are experiencing the same problem yet recall is not being honored. Again at high speeds this is very dangerous.

- Ocoee, FL, USA

Power steering continually goes out. Have already had work done for it and still goes out. Have seen recall for power steering but was told by Ford that does not apply to my vehicle. Not sure why since vehicle is 2011 Mercury Milan and recall 15V340000 also lists this vehicle, but VIN does not show in recall system?? need to be fixed.. dangerous and hazardous to drive an infant when steering intermittently goes out

- Holland, MI, USA

The contact owns a 2011 Mercury Milan. While the contact's son was driving approximately 15 mph, the steering lost power and an unknown warning indicator illuminated. The vehicle was taken to mccarthy Ford (773-239-7900, located at 11400 S pulaski rd, Chicago, il 60655) who stated that there was no recall. The manufacturer was made aware of the failure and also stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 79,570.

- Alsip, IL, USA

Power steering stopped while driving vehicle. I noticed many 2011 milian's manufactured just about the mine was built have this major recall. When I put my VIN in my does not come up with the very common recall. I could have injured my baby and others around me. This is serious! what else can be done?

- Normal, IL, USA

The contact owns a 2011 Mercury Milan. While operating the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The vehicle was not diagnosed or repaired. Sam leman Ford (1508 morrissey dr, bloomington, il) and the manufacturer were notified of the failure. The failure mileage was 166,000.

- Normal, IL, USA

The contact owns a 2011 Mercury Milan. While driving approximately 70 mph, the vehicle lost power steering ability and 'power steering assist failure' appeared on the instrument panel. The contact pulled the vehicle over to the side of the road and turned off the vehicle for a few minutes. The contact restarted the vehicle and drove home. The contact also stated that the failure occurred two other times. The vehicle was taken to germain Lincoln (13303 tamiami trail, N naples, 34110) where it was diagnosed that the power steering control module needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 57,700.

- Naples, FL, USA

The contact owns a 2011 Mercury Milan. The contact stated that while driving at 50 mph, the steering wheel seized. The power steering assist and traction control warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as the rack and pinion needing to be repaired. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 114,000.

- Glen Hope, PA, USA